What does the Suggested sort in Contacts do?
Suggested is the Contacts list's default sort on iOS and Android. When you aren't searching, the list starts with up to four short sections: Nearby (contacts within about 250 m of you, closest first, with their street), Follow-ups Due (follow-ups due today or missed in the last 30 days, most overdue first), Recent (contacts visited in the last 2 weeks), and Been a While (people you last talked with 3 weeks to 4 months ago who have no follow-up planned, Bible studies first, then favorites, with when you last talked). A Not at Home doesn't count as talking, a follow-up missed more than 30 days ago no longer counts as planned, and a visit in the last 3 weeks, even a Not at Home, keeps someone out of Been a While. In data protection mode, Been a While stops at 90 days, when WitnessWork offers to delete old details. To take someone out of Been a While, long-press them and choose Not Now: they're dismissed for 30 days, and you can bring them back from Dismissed Contacts anytime. Each shows up to 5 contacts, and each contact appears only once. Everyone else follows under Other Contacts: favorites first, then current Bible studies, then past Bible studies, then by most recent visit. Your filters and Saved Views apply first, so the sections only include contacts the list would show. Empty sections are hidden, and if all four are empty the list is one plain list. Searching or choosing another sort also shows one plain list. Nearby is optional. It appears only if you've already allowed location for WitnessWork; the Contacts list never asks for it. It uses each contact's map pin, from their address or a pin you placed, so a contact without a location can't be Nearby. Your location is read on this device when you open Contacts, only to sort the list, and it isn't saved or sent anywhere. So rows don't move while you read, a new location shows the next time you open Contacts. To use another order, tap the Sort & Filter button (the sliders) at the top of Contacts and pick a sort; Reset returns to Suggested. If Nearby is missing, check that location is allowed for WitnessWork in your device settings and that the contact has a pin on the map. For anything else, contact support from the Help Center and leave out names and addresses.