What's shared when I plan a route?

To find the order, WitnessWork sends the map coordinates of your starting point and each stop to the WitnessWork server, which passes only those coordinates to HERE, a mapping service, to calculate the drive. Names, addresses, notes, topics, and visit details are never sent. The request also carries the app's random account identifier, the one tied to your Supporter purchase, so the server can confirm Supporter status and count your routes; it isn't sent to HERE. The server doesn't store coordinates. It keeps only the times of your route requests from the last 24 hours to apply the daily limit. From version 1.45.0, to draw the route along the roads and time each drive, WitnessWork also asks for driving directions between your start, each stop, and your finish whenever the route changes. On iPhone and iPad, Apple Maps receives those coordinates, as when you get directions in Maps. On Android, they go to the WitnessWork server, which passes only the coordinates to HERE; the request carries your anonymous WitnessWork account so the server can count requests, and the server doesn't store the coordinates. When you open the route, your navigation app receives each stop's address, or its coordinates for a pin you placed, and the place you finish when it isn't the last stop, just as it does when you navigate to a single contact. Usage analytics record counts such as how many stops a route had, never locations. The route you build, including its notes, added stops, and where it starts and finishes, is saved only on this device; it isn't sent anywhere or synced. So are the addresses you save as Home and Kingdom Hall. Buddies you invite get the route's plan, the same as inviting them from the plan: its date, time, title, location, and note. They don't get the route, its stops, or its notes.

Plans & Schedule

Still need help?

Email for private support, or report a bug or request a feature on GitHub. Include what you tried, your device, and your WitnessWork version. Leave contact details, private notes, and account IDs out of public reports.

Reach out privately by email at support@leviwilkerson.com