Why does WitnessWork say it can't verify this device?

此回答尚未翻譯,因此以英文顯示。

Your account, Buddies, Backup, Set Up Another Device, and Scribe AI work only in the genuine WitnessWork app. When a device first connects to your account, and again about every 90 days, WitnessWork asks Apple (App Attest, on iPhone and iPad) or Google (Play Integrity, on Android) to confirm the app and device are genuine. Apple and Google receive only that check, never your records, your account number, or your account key. Simulators, emulators, rooted devices, custom system software, and modified or unofficial copies of the app can't be verified; on Android the device also needs the Google Play Store and Google Play services, up to date. If Settings → Account says Not verified yet, Apple or Google couldn't be reached just then: wait a few minutes and tap Try Again. If it says Can't verify this device, reinstall WitnessWork from the App Store or Google Play and update the device's system software, then tap Try Again. Everything else in WitnessWork works on that device as usual, and your data stays on it. If a genuine device still can't be verified, contact support from the Help Center.

Account & Recovery Key

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如需私人支援,請寄送電子郵件;如需回報錯誤或提出功能建議,請前往 GitHub。請說明你嘗試過的操作、你的裝置和 WitnessWork 版本。公開回報中請勿包含聯絡資訊、私人筆記或帳戶 ID。

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