MyTime Import says the file is not a database. What should I use?

MyTime Import needs an original .mytimedb backup created by MyTime. A PDF, text export, WitnessWork JSON backup, or a file renamed to .mytimedb will not work. To get one, go to More → Settings → Backup in MyTime and email yourself a backup, then save the attached file on your device and select it through Settings → Import Data → From MyTime. Keep the original file unchanged. If a valid backup still fails, email support privately with the error and app version; do not post the backup in a public issue.

Backups & Sync

Still need help?

Email for private support, or report a bug or request a feature on GitHub. Include what you tried, your device, and your WitnessWork version. Leave contact details, private notes, and account IDs out of public reports.

Reach out privately by email at support@leviwilkerson.com