Why is there a number on the WitnessWork app icon?

On iOS, the number on the app icon is how many items in the Home notification bell you haven't read yet. News from your buddies, like a buddy's new badge or a reaction to yours, is never counted. Open the bell and scroll through it to mark items read; dismissing or clearing them also lowers the number. It updates while WitnessWork is open and when a Follow-up, Plan, or contact reminder arrives. Other items, like last month's report or a buddy's invitation, are counted the next time you open WitnessWork, so the number can be behind while the app is closed. Each device keeps its own count. The number needs notification permission; to hide it, turn off Badges for WitnessWork in your device's notification settings. That setting only affects this number, not the badges you grow on your profile. On Android, the app icon doesn't show an unread count; your launcher may show a dot for notifications in the notification shade. If the number looks wrong, open WitnessWork, then leave it to refresh the count. If it still doesn't match the bell, contact support from the Help Center.