How do I plan a route for my service day?
Route planning is a Supporter feature on iPhone, iPad, and Android. Open it from any day from today on: tap the day on Home or in Schedule (on iPad, the day's details show beside the calendar), then tap Plan Route; or touch and hold a day and choose Plan Route; or choose Plan Route in a plan's menu to plan the day around that plan. On Home, Plan Route also shows at the top of the conversations card when at least two of today's stops have a map location. A day with no follow-ups or plans can still be planned from scratch. Anyone can open it to see the day on the map; Shortest Order and Start Route need Supporter. The map shows your route with a card at each stop saying when you'd get there, and the box at the top shows when the day starts, when it finishes, and how long that is. Zoom in to see cards that would overlap, and drag the bar under the map to make it taller or shorter. On iPad and other wide screens the map sits beside the list. Use the arrows beside the date to plan another day. Stops start as the day's open follow-ups and plans that have an address or pin. Follow-ups already answered by a visit that day, and follow-ups for dismissed contacts, aren't included. Tap Add Stop to add Home, your Kingdom Hall, a place or address from search (you can also paste coordinates such as 37.7749, -122.4194 or a map link there), one of your contacts, or a pin you drop on the Map tab. From version 1.45.0, you can also pick contacts on the Contacts map, tapping their pins or drawing around them, and tap Plan Route to add them all at once. You can also touch and hold the route map to drop a pin and add it as a stop, the start, or the finish. A route can have up to 10 stops. To change the order, drag a stop by its grip, or touch and hold it and drag; you can also use Move Up and Move Down in the stop's ⋯ menu. Shortest Order asks the WitnessWork server for the fastest driving order; it needs an internet connection, works with up to 10 stops, and can be used 10 times in any 24 hours. Remove a stop from its menu; the day's stops you remove are listed below so you can add them back. Set how long you'll spend at each stop with its time chip. Between stops, the line shows the drive and, when you'd get somewhere early, how long you'd wait. From version 1.45.0, the map follows the roads, and drive times come from Apple Maps on iPhone and iPad, or from HERE through the WitnessWork server on Android, with traffic as it is when you plan; without a connection, they're estimated from the distance between stops. Either way, check them against fixed appointments. A stop shows when you'd be late for its set time. With Start Visits at Set Times on (in Details, when a stop has a set time), arriving early waits until the set time; turn it off to see how early you'd get there. In Details, link the route to one of the day's plans, invite buddies, and add notes with formatting, lists, and links. Your route is saved on this device for that day and isn't synced to your other devices. Tap Start Over to rebuild it from the day's follow-ups and plans. Planning a route never changes your contacts, follow-ups, or plans. For other problems, use the Help Center's private support option and keep householder details out of public reports.