Why is a photo missing from a note, or a note plain on another device?

Iki gisubizo ntikirahindurwa, ni yo mpamvu kigaragara mu Cyongereza.

A note says “This photo isn't on this device” when the photo hasn't reached this device: photo sync is off here or on the device that added it, or the photo is still uploading. Turn on Include photos in iCloud Sync (Google Drive Sync on Android) on both devices and open the app on the device that added the photo; the photo appears after the next sync. Cloud Sync doesn't carry photos yet, so on Cloud Sync a photo stays on the device that added it. Restoring a backup file doesn't bring photos back. A device with an older version of WitnessWork shows notes as plain text, without formatting or photos, and editing a note there replaces its formatting everywhere. Update WitnessWork on every device to keep it.

Notes

Uracyakeneye ubufasha?

Email for private support, or report a bug or request a feature on GitHub. Include what you tried, your device, and your WitnessWork version. Leave contact details, private notes, and account IDs out of public reports.

Reach out privately by email at support@leviwilkerson.com