What is WitnessWork Backup?

WitnessWork Backup keeps an end-to-end encrypted copy of your service records, time, plans, contacts, visits and notes, categories, mileage, profile, and shared settings on WitnessWork's server, so you can restore them on a new phone, on iPhone or Android. It's free for everyone and off until you turn it on: go to Settings → Account and turn on Back Up to WitnessWork. It then backs up when your data changes, when you leave the app, and at least once a day; Back Up Now backs up right away. If Last Backup shows a problem instead of a date, the note under it says what to do: Waiting for connection goes on by itself once you're online, Update required clears once you update WitnessWork, Too large means your data is over 20 MB (save a backup file in Settings → Backup & Restore instead), and Too many devices means you need to delete another device's backup first. Settings → Account shows when it last backed up and lists one backup for each of your devices. Photos aren't included (contact photos and photos in notes), and neither are this phone's own settings like data protection mode, sync settings, or analytics consent. A backup can be up to 20 MB, and an account can keep backups from up to 8 devices. It works alongside Cloud Sync, iCloud Sync, and Google Drive Sync, which keep your devices in step; the backup is a snapshot for moving to a new phone, including between iPhone and Android, or recovering a lost one.