Android only

Why does my Wear OS watch say Syncing with phone?

Time you add on your watch is sent to your phone right away when it's nearby, or the next time they connect, and saved the next time you open WitnessWork on your phone. Until then your watch shows Syncing with phone. Its total, tile and complications include that time right away, except Credit Time, which is added once your phone saves it and applies your monthly credit limit. Each entry keeps the day you added it on the watch, is saved only once even if it's sent again, and isn't brought back if you already deleted it on your phone. Starting, pausing, stopping and saving the timer need your phone nearby, even if WitnessWork isn't open on it. If the watch says the timer changed on your phone, check the time and try again. If your phone can't save an entry, the watch tells you instead of confirming it, and the time isn't added; if it asks you to update WitnessWork on your phone, update it and try again. If your watch stays out of date, or its complications show — after a week without an update, check that it's connected to your phone in your watch's companion app, keep your phone nearby, open WitnessWork on your phone, then open it on your watch. For other problems, use the Help Center's private support link and keep your records out of public reports.

Time & Reports

Still need help?

Email for private support, or report a bug or request a feature on GitHub. Include what you tried, your device, and your WitnessWork version. Leave contact details, private notes, and account IDs out of public reports.

Reach out privately by email at support@leviwilkerson.com