Supporter

An active Supporter subscription gives you the Supporter badge, custom accent colors and Plan Today's Route, which puts the day's follow-ups and plans in the shortest driving order, plus Device Sync, and alternate app icons on iOS. Device Sync is Cloud Sync, the only option that syncs live, even between iPhone and Android, or iCloud Sync on iOS and Google Drive Sync on Android. Supporters also get generous Scribe AI limits on iOS and Android; without Supporter, Scribe AI has a smaller monthly limit (see How do Scribe AI limits work?). Core features remain free, including contact filters, sorting and saved views, and Buddies when available; Supporters can also choose each buddy's color. A one-time Tip gives Donor recognition but does not activate Supporter features.

Check your connection and that your device's store uses the account you purchased with. If you opened WitnessWork without a connection, prices and your Supporter status load by themselves once you're back online. Open Settings → Become a supporter and use Restore Purchases when it is shown. A one-time Tip does not activate Supporter features. If no purchases are found, prices do not load, or your subscription still is not recognized, email support privately with your app version and what happened. If support needs your account ID, use the support button in this screen's header to open Still need help?, then tap Copy Account ID. Share that ID privately. Restoring purchases restores access, not your service records.

Founding Supporters were already supporting WitnessWork before the Supporter tier launched in May 2026, when support came with no perks at all. The label is simply our thank-you. It isn't a separate tier: Founding Supporters get the same features as every other Supporter, and it can't be purchased or earned now. While your support is active, Founding Supporter appears on your profile and in Settings. It comes from your Supporter start date, so nothing extra is stored or shared. If your support lapses, the label is hidden until you support again. It returns if your store account still reports your original start date, which is usually the case when you resubscribe with the same account. If you expected to see it, open Settings → Become a supporter and use Restore Purchases. If it still doesn't appear, use the support button in this screen's header to open Still need help? and contact support privately.

Yes — and always will be. Every core feature stays free for everyone. Supporting is completely optional; it helps fund ongoing development and unlocks a few personal touches as a thank-you.

To stop, open Settings → Manage subscription and choose Cancel or change subscription, or cancel in your App Store or Google Play subscriptions. Supporter access continues until the end of the period you've paid for, and your existing data and local backups remain available. After that, sync pauses while Supporter access is unavailable. If sync was on, it resumes when access returns; an explicit choice to turn it off stays off. Photo sync follows its own setting. Your accent color and app icon return to the defaults, but your choices are kept for when you support again. Check Settings → Device Sync for the current status. If you only need a break, you can pause instead.

Yes. Open Settings → Manage subscription. On iPhone and iPad, choose to pause payments for 1, 3, or 6 months. The pause starts when your current period ends. You aren't charged during it, and Supporter features stay on, including sync, your accent color, and app icon. Payments then resume automatically at the same amount on the date shown, and you can still cancel anytime in your App Store subscriptions. You can pause once every 12 months; the pause dates are saved with your settings so your other devices respect them. On Android, choose Pause in Google Play to pause a monthly subscription for 1 to 3 months. Supporter features such as the badge and accent color pause too, then return automatically with your settings kept, and you can resume early in Google Play. Pause options don't appear during a free trial, a payment problem, a Family Sharing subscription, or within 12 months of your last pause. If a pause fails, nothing changes; try again later or manage your subscription in your store. For anything else, use Still need help? to contact support privately.

As a brother in the hall, I consider it a privilege to be able to use my skills to help others in the congregation. Although free to everyone, developing, running, and maintaining this application, unfortunately costs a significant amount of money and time. I view donating as similar to how one might pay for another's gas after going in service with them - it's a loving gesture that goes greatly appreciated.

Your donation helps keeps this app running! There are costs with purchasing real devices as development equipment, paying for location API service fees, build service API fees, app store fees, and opportunity cost of my many hours spent developing this app. Each piece of support is greatly appreciated!