ifyasungwa & linganya
Bushe kuti nalunganikanya ifyebo fyandi pa fibombelo?Pa iOS fye
iCloud Sync ni cibombelo ca Supporter pa iOS. Isuleni Settings → iCloud Sync pa cila cibombelo icisuminishiwa icibomfya iCloud account imo, pa kulunganikanya ifyalembwa fyenu ifya mulimo, abantu ba kulanshanya, intandalilo, ne fyo mwasala. Ifikope fikwata cisonto cekala icitila Lundako ifikope mu kulunganikanya. Nga tapali intaneti, ifyo fili fyatila Cilepembela ukutantika; ifyo mwacinja fyasungwa pa cibombelo kabili fikalunganikanya ilyo mwabwela pa intaneti. Nga icibombelo cingila muli Apple Account imbi, iCloud Sync yashimya uko ifyalembwa shishilabelengwa nelyo ukutumwa, kabili fisala pa cibombelo; washeni ukulunganikanya nakabili pa kusala ifyo mukalunganya na fyebo fya iCloud ya akaunti iyo. Icibombelo ico nacileka ukusabankanya umusango wa Supporter ukufuma ku akaunti yenu iya kale; nga calishitilwe na akaunti ya App Store iya cibombelo ici, bomfyeni Bwesha Ifyo Mwashita. Icibombelo icapangwa ukufuma ku backup ya cibombelo cimbi cilalunganikanya nge cibombelo cene bwangu. Calendar Sync ni cibombelo ca bwebwe ica kuti kekala icitumina Ukukonkapo kwenu ukwisa ku kalenda yeka; tacilunganikanya ifyalembwa fya app pa fibombelo. Pa Android, aba Supporter balalunganikanya pa mafoni na ma tablet aya Android na Google Drive Sync (moneni “Bushe ningalunganikanya shani ifyebo fyandi pa fibombelo fya Android?”). Ukulunganikanya pakati ka iPhone na cibombelo ca Android tekusuminishiwa; bomfyeni Settings → Ukusunga no Kubwesha pa kusendamo backup.
Bushe ningalunganikanya shani ifyebo fyandi pa fibombelo fya Android?Pa Android fye
Google Drive Sync ni cibombelo ca Supporter pa Android, mu beta. Pa cila foni nelyo tablet iya Android, isuleni Settings → Google Drive Sync no kuwasha Lunganikanya na Google Drive, elyo musale Google Account imo mu cipao ca Google no kusuminisha WitnessWork ukusunga ifyebo fyayo muli Google Drive yenu. Ilunganikanya ifyalembwa fyenu ifya mulimo, ubupange, abantu ba kulanshanya, intandalilo, amacipande, amakilomita, profile, ne fyo mwasala ifya kusabankanya; ifikope fikwata cisonto cekala icitila Lundako ifikope mu kulunganikanya. Cila cibombelo cikwata cisonto cacene, kabili ifyo mwasala nga data protection mode, ukusuminisha analytics, na onboarding fisala pa cila cibombelo. Ilyo WitnessWork yaisuka, ifyo mwacinja pa fibombelo fyenu ifimbi fifika mu miniti iyalingana imo, kabili ifintu fimbi ilyo mwaisula nakabili; tinikeni Lunganikanya nomba pa kumona bwangu. Pa cibombelo cipya ica Android, salenipo Ukufuma ku Google Drive pa cipao ca kupanga ica “Tendekeni uko mwaleka”, pa kubwesha ifyebo fyenu, ico cileta na umusango wenu wa Supporter ilyo Google Account iyo yatantikwa. Nga icibombelo citantika Google Account imbi, ukulunganikanya kushimya uko ifyalembwa shishilabelengwa nelyo ukutumwa, kabili ifyalembwa fyenu fisala pa cibombelo. Ukulunganikanya pakati ka iPhone na cibombelo ca Android tekusuminishiwa; bomfyeni Settings → Ukusunga no Kubwesha pa kusendamo backup.
Bushe Google Drive Sync isunga finshi, kabili ni nani wingaimona?Pa Android fye
Cila cibombelo ca Android cisunga icikope cimo ica fyebo fya WitnessWork, pamo ne fikope (nga mwafisala), mu folda iyafisama ya app muli Google Drive ya akaunti iyo mwatantika. WitnessWork fye ingaisula folda iyo: tamoneka mu app nelyo pa webusayiti ya Drive, ama app yambi tayingaibelenga, kabili WitnessWork tayingamona ifintu fimbi muli Drive yenu. Ifyebo fyenu fiya fye pakati ka cibombelo cenu na Google kabili tafipita mu maseva ya WitnessWork. Google ifisunga mu Google Account yenu nge failo shimbi sha Drive; tafyacingililwa ukufuma ku ntendekelo ukufika ku mpela. WitnessWork isunga fye code iyakatemwa iya akaunti iyatantikwa pa cibombelo, te email yenu. Folda ipendwa mu cifulo cenu ica Google. Pa kuifumyapo, shimyeni ukulunganikanya pa fibombelo fyonse, elyo mu Google Drive pa web isuleni Settings → Manage apps → WitnessWork → Options → Delete hidden app data. Ukufumya Google Drive mu Settings → Google Drive Sync kuleka ukufika ukufuma pa cibombelo ico kabili kusha folda ku fibombelo fyenu ifimbi. Pa kufumyapo ukufika kwa WitnessWork pa fibombelo fyonse, ifumyeni mu Third-party apps & services mu Google Account yenu. Amabackup yenu aya JSON aya mu Settings → Ukusunga no Kubwesha yalekana kabili yasala uko mwayasunga.
Google Drive Sync tailebomba pa cibombelo candi ica Android. Finshi ningamona?Pa Android fye
Isuleni Settings → Google Drive Sync no kubelenga ifyo ilanga. Moneni ukuti cila cibombelo catantikwa ku Google Account imo kabili ukuti Google Play services yasuntinwa kabili yakushiwa. Nga ilanga ukuti mutantike nakabili, tinikeni Tantika Google Drive nakabili no kusuminisha ukufika nakabili; Google ipusha nakabili nga ukufika kwafumyapo mu fyo mwasala fya Google Account. Nga icifulo cenu ica Google cisulile, ifyo mwacinja fisala pa cibombelo ici ukufika kwabako incende; fumyeni ifintu nelyo mushite icifulo cingi, elyo mutinike Lunganikanya nomba. Ukulunganikanya kufwaya intaneti; ilanga Cilepembela ukutantika ukufika ilyo mwabwelela pa intaneti, kabili ifyo mwacinja ilyo tamuli pa intaneti fitumwa ilyo WitnessWork yaisuka. Nga ilanga ukuti Google Drive ilebomba sana, Google ilekanya ukupempa inshita; ifyo mwacinja fisala pa cibombelo ici kabili ukulunganikanya kwesha nakabili ukwabula imwe. Nga icibombelo cibomfya version ipya iya WitnessWork, kusheni ifibombelo fyonse. Google Drive Sync ifwaya ukufika kwa Supporter; nga kwapwa, ukulunganikanya kuleka kabili kutendeka nakabili ilyo ukufika kwabwela. Sungeni backup yatumwa na cibombelo cikwata ifyebo fyenu ifya kulekelesha ilyo mushilapanga nakabili ifyebo fya Google Drive. Lembeleni ukwafwa kwa cinkama ukufuma pa Pa Kwafwilisha nga ukulunganikanya kucili kulesha, kabili ubeni ifyebo fya bene ng'anda ukwabula mu malipoti ya bantu bonse.
Bushe ningalanga shani Ukukonkapo mu kalenda yandi?Pa iOS fye
Calendar Sync ni ya bwebwe pa iPhone, iPad, na Android. Ubu bwasuko bwaba pa iPhone na iPad, kabili Bushe Calendar Sync ibomba shani pa Android? bwaba pa Android. Ilyo mulepanga pa ntanshi, nelyo ukufuma ku kwita mu cipao ca fyakwishibisha panuma ya kukusha, tinikeni Lundapo ku Kalenda pa kupanga kalenda ya WitnessWork (muli iCloud nga yaliko). Kuti mwapanga inshita iili yonse mu Settings → Ifyo Mwasala → Calendar Sync: suminisheni ukufika kwa kalenda yonse, elyo mupange kalenda ya WitnessWork nelyo musale kalenda ibomfiwa fye pa WitnessWork. Ukukusha kufwaya ukwingila muli iCloud na intaneti, nangu pa makalenda ya Google nelyo Outlook. Pa kubomfya Google nelyo Outlook, pangeni kalenda ku mupeele wa ico, lundeni akaunti mu iPhone Settings → Apps → Calendar → Calendar Accounts, no kuwasha amakalenda yaco. Kalenda yenu ya bulesa na makalenda ya sungwa fye pa cibombelo ici tayingasalwa. Ilyo kalenda yasalwa, cila Ukukonkapo ukwisa kulundwako bwangu, pamo na uko mwasunga kale, nge ciputulwa ca miniti 30. Calendar Sync ilundako Ukukonkapo konse ukwisa nelyo ukwabula; pa kuleka ukulundako, ishimyeni mu Settings → Ifyo Mwasala → Calendar Sync. Ukukonkapo kwapita, Ubupange bwa mulimo, ne Bupange ubucitwa nakabili tafilundwako. Cila ciputulwa cipokelela ukukumbusha kumo ne kwa Nkumbushe pa Kukonkapo kwaco, kabili tapali ukukumbusha nga Nkumbushe yashimiwa. Umupeele wa kalenda yenu kuti alundako ukukumbusha kwakwe; pa Google, ukufumyapo mu Event notifications ya kalenda iyo mu fyo mwasala fya Google Calendar. Cinjeni mu WitnessWork, pantu ifyo mwacinja mu kalenda, pamo na ukukumbusha, fingacinjiwa pa kukusha ukukonkapo.
Bushe Calendar Sync isabankanya nelyo isunga finshi?
Mu kutendeka, ifiputulwa ifyatumwa fikwata umutwe wa Ukukonkapo wa bulesa, inshita ne nshita iyo cimbila, ne link iyisula Ulutandalilo muli WitnessWork. Lundako amashina na adiresi te kukakatila kabili cibomba pa fibombelo fyonse; ukuwasha kulundako ifyebo ifyo ku fiputulwa. Amalembo ya ntandalilo ne fyalanshanya fya Ukukonkapo tafitumwa. Umupeele wa kalenda yenu kuti alunganikanya ifiputulwa ku fibombelo fimbi, amakalenda yasabankanishiwa, ne widgets, ico moneni ifyo mwasala fya kusabankanya fya kalenda iyo ilyo mushilalundako ifyebo. WitnessWork ilolesha fye ifiputulwa ifyo yalembamo ukuti fyayo kabili tayiletako ifyo mwapanga mu kalenda yenu ya cene. Icalembwa ca iCloud icacingililwa cisunga amashina ya fibombelo ne fishibilo fyabula ukwishibikwa, ukwikala kwa kutumina, ishina lya kalenda iyatantikwa ne cishibilo ca akaunti, ifyo mwasala ifya kusabankanya, ne fishibilo fya fiputulwa. Ifyebo fya ciputulwa fisala muli akaunti ya kalenda iyo mwasala. Icishibilo ca kalenda ca cila cibombelo ne cifulo ca kutantika fisala pa cibombelo kabili fyalekana na fyebo fya app ifya kulunganikanya na failo sha kusunga.
Cinshi Calendar Sync ibomfya cibombelo ca ntanshi?Pa iOS fye
Icibombelo cimo fye citumina Ukukonkapo kwenu pa kuti tapabe ukupilibula. Icibombelo ica ntanshi ukutantika cabe ca ntanshi. Pa fibombelo fya iOS ifibomfya iCloud account imo, isuleni Settings → Ifyo Mwasala → Calendar Sync pa kulemba cila cibombelo, ukumona lyashi lya Icibombelo ca ntanshi, no kusala ica ntanshi. Calendar Sync yene tayifwaya Supporter. Ukukonkapo ukwacinjiwa pa cibombelo cimbi kufika ku ca ntanshi ukupitila mu kulunganikanya kwa fyebo fya app, uko kucili kufwaya Supporter na iCloud Sync iyawashiwa; isuleni WitnessWork pa ca ntanshi pa kutumina. Panuma ya kusenda, icibombelo ca ntanshi cipya cifwaya ukufika kuli akaunti imo iya kalenda no kusuminishiwa ukwa kalenda yonse. Nga ukusenda kulepembela, isuleni WitnessWork nakabili pa cibombelo ca ntanshi icapita pa kuti cipwishe icintu cakwe. Tapali ukupoka kwa bwangu nga icibombelo ico tacingabwelela nakabili; bomfyeni ukwafwa kwa cinkama pa Still need help? mu Pa Kwafwilisha. Ukufumyapo icibombelo icakale mu lyashi tekufumyapo ifyalembwa fya app nelyo ifiputulwa fya kalenda.
Ifiputulwa fya kalenda fyabula nelyo ukukusha kwaleka. Nshi ningacita?Pa iOS fye
Nga Calendar Sync yaleka ukukusha, icishibisho ca Ukukusha kwa kalenda kwaleka cimoneka mu cipao ca fyakwishibisha (belu pa Pa Ntanshi): bwangu nga pali icintu icifwaya imwe, nga ukufika kwa kalenda, nelyo panuma ya bushiku bumo pa bwafya ubwingi ubwapwa bwene, nga ukubula intaneti. Tinikeni pa kumona ifyo mwacita, nelyo musale Shimya nga mushilefwaya Ukukonkapo mu kalenda yenu. Kuti mwaisula na Settings → Ifyo Mwasala → Calendar Sync no kubelenga ubwafya ubulanga. Moneni ukutantika kwenu ku intaneti, ukwingila muli iCloud, akaunti ya kalenda, ne kufika kwa kalenda yonse kwa WitnessWork mu iPhone Settings. Bomfyeni Lunganikanya nomba pa cibombelo ca ntanshi panuma ya akaunti yenu ya kalenda ne fyebo fya app ukupwisha ukulunganikanya. Kalenda iyabula ifwile ukutantikwa nakabili nelyo ukucinjiwa; amakalenda yacinjiwa ishina kunse ya WitnessWork kuti yafwaya ukusalwa nakabili. Ilyo ciputulwa ca kuntanshi icatumwa kale cabula, ukukusha kuleka nangu ca kuti icibombelo ici cacitumina: ukucelwa kwa kalenda, ukufumyapo, no kusendeshako ciputulwa fingaba fimo. Pembeleni akaunti ya kalenda ukupwisha ukulunganikanya no kushininkisha ukuti mwasala kalenda imo iyapangilwa. Bwesheni ifiputulwa fya WitnessWork ifyo mwasenda kumbi pa ntanshi ya kwesha nakabili. Bwesha ifiputulwa ifyabula ni nshila ya kubwesha iyasalwa panuma ya ifi fya kumona; kuti yapanga ifyapilibulwa nga ifya kopololwa fichili fileisa nelyo fisala kumbi. Ukukonkapo kwapita tekulundwako pa ntanshi. Pa kusenda kwa cibombelo kulepembela, isuleni nakabili icibombelo ca ntanshi icapita. Nga ubwafya bucili bulefikilila, bomfyeni ukwafwa kwa cinkama ukwa Pa Kwafwilisha no kulundako version ya app, icibombelo ne version ya operating system, ne bwafya bulangwa. Eka ifyebo fya bantu ba kulanshanya, ifikope fya kalenda, amalembo, na ma backup ukwabula mu malipoti ya bantu bonse.
Nshi cicitika ilyo nashimya Calendar Sync nelyo nafumya WitnessWork?
Mu Settings → Ifyo Mwasala → Calendar Sync, salenipo Shimya Calendar Sync, nelyo Shimya pa cishibisho ca Ukukusha kwa kalenda kwaleka. Pa cibombelo ca ntanshi, icilekusha kalenda yenu, kuti mwasunga ifiputulwa ifyalundwako kale nelyo ukufifumyapo. Fumyapo Ifiputulwa kufumyapo ifiputulwa ifyalembwa ukufuma pa kalenda iyasalwa, pamo ne fyapita ifyatumwa; ifiputulwa ifyashikwatanako na kalenda yene fisala. Ukushimya pa cibombelo ca ntanshi kuleka ukukusha ukufuma pa fibombelo fyonse. Pa cibombelo cimbi conse, Calendar Sync yashimya pa cibombelo ico fye kabili ifiputulwa fisala. Ifiputulwa ifyo musunga, nelyo ifyashala panuma ya kufumya app, tafikushiwa nakabili ukufika mwapanga Calendar Sync nakabili. Ukufumya WitnessWork tekufumyapo ifiputulwa fya kalenda. Kuti mwafumyapo kalenda iyapangilwa iyatabomfiwa mu app yenu ya kalenda panuma ya kumona ukuti tapali icintu mulefwaya ukusunga. Ukushimya Calendar Sync tekufumyapo Abantu benu ba Kulanshanya, Intandalilo, nelyo Ukukonkapo muli WitnessWork.
Bushe Calendar Sync ibomba shani pa Android?Pa Android fye
Calendar Sync ni ya bwebwe pa Android. Ilyo mulepanga pa ntanshi, ukufuma ku kwita mu cipao ca fyakwishibisha, nelyo mu Settings → Ifyo Mwasala → Calendar Sync, tinikeni Lundapo ku Kalenda nelyo Sala kalenda, elyo musuminishe ukufika kwa kalenda. Pangeni kalenda ya WitnessWork pa cibombelo ici, nelyo musale kalenda iliko iyabomfiwa fye pa WitnessWork, nge iyo mwapanga muli Google Calendar no kuyibika ukulunganikanya na foni iyi. Kalenda iyapangwa pa cibombelo isala pa cibombelo ici; kalenda ya Google nayo imoneka pa fibombelo fyenu ifimbi na pa web. Amakalenda ya ntanshi tayingasalwa. Cila Ukukonkapo ukwisa kulundwako nge ciputulwa ca miniti 30 ne kukumbusha kumo ne kwa Nkumbushe yaco; Calendar Sync ilundako Ukukonkapo konse ukwisa nelyo ukwabula. Ukukonkapo kwapita ne Bupange tafilundwako. Ukukusha kubomba ilyo mwaisula WitnessWork na panuma ya kusunga ifyo mwacinja, kabili Lunganikanya nomba ikusha bwangu. Ifyebo fya cila ciputulwa fikwata link ya WitnessWork iyishibisha Ukukonkapo kwaco, ico ukukusha kucinja ciputulwa ico fye mu cifulo ca kulundako cimbi, nangu ca kuti cibombelo cimbi ica Android cikusha kalenda imo ya Google. Mwatacinja link iyo. Ciputulwa ico mwafumyapo mu app yenu ya kalenda cibwela pa kukusha ukukonkapo. Android taikwata cibombelo ca ntanshi kabili tayibomfya iCloud, kabili Lundako amashina na adiresi ibomba pa cibombelo ici fye. Nga ukukusha kwaleka, nga ukufika kwa kalenda kwashimiwa, icishibisho ca Ukukusha kwa kalenda kwaleka cimoneka mu cipao ca fyakwishibisha; tinikeni pa kumona ifyo mwacita, nelyo musule Calendar Sync pa kubelenga ubwafya, elyo mubomfye Isula Settings nelyo Lunganikanya nomba. Shimya Calendar Sync isunga nelyo ifumyapo ifiputulwa fya WitnessWork; tayifumyapo kalenda nelyo ifiputulwa fyenu ifimbi. Ukufumya WitnessWork kusha ifiputulwa fyaco, ico mwafifumyeko pa ntanshi nga mushafwaya. Nga ubwafya bucili bulefikilila, bomfyeni ukwafwa kwa cinkama ukwa pa Still need help? mu Pa Kwafwilisha, kabili eka ifyebo fya bantu ba kulanshanya ne fikope fya kalenda ukwabula mu malipoti ya bantu bonse.
Bushe kuti naleta ifyebo ukufuma mu MyTime, Ministry Assistant, nelyo app imbi?
Amabackup ya MyTime yasuminishiwa. Isuleni Settings → Ukuleta kwa MyTime, salenipo backup ya ntanshi iya .mytimedb ukufuma ku MyTime, elyo mubebete ukumona kuntanshi ilyo mushilaleta. Ifyo amabackup ya ma app yambi tafyasuminishiwa bwangu. Nga kuti mwatuma amalembo ayangabelengwa, Ukuleta Amalembo kuti kwamwafwa ukuleta ifyo na Scribe AI pa fibombelo ifisuminishiwa nga yaliko. Bebeteni ifyalembwa ifyasuminishiwa ne fyo ilelondolola pa ntanshi ya kusunga. Amabackup ya WitnessWork aya JSON yaba mu Settings → Ukusunga no Kubwesha.
Bushe kuti nasunga no kubwesha ifyebo fyandi shani?
Isuleni Settings → Ukusunga no Kubwesha → Panga Backup nelyo Bwesha ukufuma ku Backup pa kutuma nelyo ukubwesha backup ya JSON pa iOS nelyo Android. Pa cibombelo cipya, kuti mwasala na Ukufuma ku failo ya kusunga pa cipao ca kupanga ica “Tendekeni uko mwaleka”; ukubwesha kuko kupwisha ukupanga na profile yenu iyabweshiwa. Amabackup yakwata ifyalembwa fya mulimo, ubupange, abantu ba kulanshanya, intandalilo, amacipande, profile, ne fyo mwasala ifya kusabankanya. Ukubwesha kucinja ifyebo fya pa cibombelo ifyashilwamo; amabackup ya kale kuti yabula amacipande nelyo profile, ifyo fisala ifyo fine. Icishibilo ca cibombelo, ifyo mwasala fya iCloud nelyo Google Drive sync, data protection mode, ukusuminisha analytics, ne fyo mwapita mu onboarding fisala pa cibombelo ici. Ifikope tafikwatwa mu mabackup ya JSON. Pa fikope fya iCloud pa iOS, washeni ukulunganikanya ifikope mu nshila yekala. Sungeni backup ya nomba ilyo mushilabwesha kabili ibikeni pa ncende ya cinkama; ingakwata ifyebo fya bene ng'anda. Bomfyeni intambo ya Pa Kwafwilisha iya kwafwa mu cinkama pa kupokelela ukwafwa.
Backup yandi ilemoneka ukuti tayingabelengwa nelyo ifyalembwa fyandi ifyabweshiwa fyabula. Nshi ningacita?
Backup ya WitnessWork ni JSON iyapangwa pa kuti app iibelenge, ico tamoneka nge Lipoti ya Mulimo iyingatolwa. Sungeni failo ya ntanshi ukwabula ukucinja kabili mwibwesheni ukupitila mu Settings → Ukusunga no Kubwesha → Bwesha ukufuma ku Backup. Nga ifyalembwa fyabula, sungeni backup ya ntanshi no kupanga backup yekala iya fyebo fya nomba fya cibombelo ilyo mushilaesha ukubwesha nakabili. Lembeleni abafwa email na version ya app ne fyacitike; pangeni ukutuma ifailo mu cinkama. Amafailo ya backup yangakwata ifyebo fya bantu ba kulanshanya na malembo, ico mwatayabika mu malipoti ya bantu bonse aya bwafya.
What is WitnessWork Backup?
WitnessWork Backup keeps an end-to-end encrypted copy of your service records, time, plans, contacts, visits and notes, categories, mileage, profile, and shared settings on WitnessWork's server, so you can restore them on a new phone, on iPhone or Android. It's free for everyone and off until you turn it on: go to Settings → Account and turn on Back Up to WitnessWork. It then backs up when your data changes, when you leave the app, and at least once a day; Back Up Now backs up right away. If Last Backup shows a problem instead of a date, the note under it says what to do: Waiting for connection goes on by itself once you're online, Update required clears once you update WitnessWork, Too large means your data is over 20 MB (save a backup file in Settings → Backup & Restore instead), and Too many devices means you need to delete another device's backup first. Settings → Account shows when it last backed up and lists one backup for each of your devices. Photos aren't included (contact photos and photos in notes), and neither are this phone's own settings like data protection mode, sync settings, or analytics consent. A backup can be up to 20 MB, and an account can keep backups from up to 8 devices. It works alongside Cloud Sync, iCloud Sync, and Google Drive Sync, which keep your devices in step; the backup is a snapshot for moving to a new phone, including between iPhone and Android, or recovering a lost one.
Can WitnessWork read my backup?
No. Your phone encrypts the backup with a key made from your account key before it leaves the phone, and only your devices have that key. WitnessWork's server stores the encrypted backup, its size, when it was uploaded, and a random number for each device, never your name, email, or device name, and it can't read any of your records. That's also why no one can recover your backup for you: if you lose every phone that uses your account and your recovery key, your backup can't be opened by anyone, including us. Keep your recovery key somewhere safe (Settings → Account → Show Recovery Key).
How do I restore my backup on a new phone?
Install WitnessWork on the new phone and bring your account over. With your old phone, use Set Up Another Device: during setup, tap "I already use WitnessWork", then From your other phone, and scan the code on the old phone (Settings → Account → Set Up Another Device). Without your old phone, use your recovery key: Settings → Account → Use a Recovery Key. The new phone then offers to restore your backup. When your other devices use Cloud Sync and are at least as up to date as the backup, your records arrive through Cloud Sync instead. If it has no records yet, tap Restore. If it already has records, choose Combine to keep them and add the backup's, or Replace to use only the backup. Restoring combines every device's backup on your account. You can also restore later from Settings → Account → Restore from Backup. A backup from a newer version of WitnessWork is left out until you update, and one that can't be read is skipped; the app tells you. When iCloud Keychain or Google's backup brings your account back on a reinstalled phone, the app offers your backup once. Afterwards, turn on Backup on the new phone too.
How do I delete my backup, and how long is it kept?
Go to Settings → Account. Tap one device's backup to delete just that one, or tap Delete Backup to delete every device's backup; both also turn off backup on this phone, and they're gone from the server right away. Other devices with backup on back up again the next time they're opened, or within about 20 minutes while they're open. Turning off Back Up to WitnessWork asks whether to delete this phone's backup too. A device's backup that hasn't been updated for 400 days is deleted automatically. Delete My Buddies Data (Buddies Settings) also deletes your backup, because it gives you a new account and recovery key; with backup on, the next backup goes to your new account. If deleting fails because you're offline, nothing changes; try again when you're connected.
What is Cloud Sync?
Cloud Sync keeps your records the same on all your devices, including between an iPhone and an Android phone. Each device that uses it keeps an end-to-end encrypted copy of its data on WitnessWork's server, and your other devices on Cloud Sync combine those copies, usually within seconds while the app is open. It's the default for devices that haven't chosen a sync option. Open Settings → Device Sync to see which option this device uses, turn sync off, or switch to iCloud (Google Drive on Android). A device syncs one way at a time, and only with your devices that use the same option. Photos don't sync with Cloud Sync yet; they stay on the device that added them. When Cloud Sync needs Supporter access, or WitnessWork has paused it for a while, Settings → Device Sync says so; your changes stay on this device and sync once it's back, and Sync now checks again. A new phone you set up from your account's QR code or recovery key gets your records through Cloud Sync without a restore step. If your newest backup is newer than every Cloud Sync copy, for example from a phone that stayed on iCloud, the new phone offers to restore it too.
Is Cloud Sync more private than iCloud or Google Drive sync?
Cloud Sync is always end-to-end encrypted: each device's copy is encrypted on the device with a key only your devices have, so WitnessWork's server stores data it can't read. The server sees things like your anonymous account, how many of its devices sync, and the size and time of each copy, never what's in it. iCloud and Google Drive sync store a copy in your iCloud Drive or a hidden folder of your Google Drive. Apple and Google protect it, and Apple encrypts it end to end if you turned on Advanced Data Protection, but WitnessWork doesn't encrypt iCloud or Google Drive sync end to end itself. If you lose every device and your recovery key, Cloud Sync's copies can't be read by anyone, including us.
How do I switch between Cloud Sync and iCloud or Google Drive?
Open Settings → Device Sync and choose Cloud Sync, iCloud (Google Drive on Android), or Off. Switching keeps everything on this device and combines it with your devices on the new option; nothing is replaced, and nothing deleted on your other devices comes back. Leaving Cloud Sync removes this device's copy from WitnessWork's server; your other devices on Cloud Sync keep what they've already synced from it. Leaving iCloud or Google Drive leaves this device's last copy there, and your other devices keep syncing with each other but not with this one. A device that already used iCloud or Google Drive before Cloud Sync keeps it, and Settings offers the switch once. To sync all your devices together, choose the same option on each.
Ifibombelo fyandi tafilelunganikanya. Nshi ningamona?
Pa iOS, bomfyeni Apple Account imo, washeni iCloud Drive, no kuwasha WitnessWork pa iCloud pa cila cibombelo. Pa Android, moneni “Google Drive Sync tailebomba pa cibombelo candi ica Android. Finshi ningamona?” iCloud sync ifwaya ukufika kwa Supporter. Isuleni Settings → iCloud Sync no kubomfya Lunganikanya nomba. Ifyo mwacinja ifilepembela ukutumwa fyeshiwa nakabili; failo iyatabelengwa nelyo version ya app iyapya ilangwa mu fyo ilanga, ico kusheni ifibombelo fyonse no kwesha nakabili. Ifyo ilanga filanga Ilatuma ku iCloud ukufika Apple yashininkisha ukutuma, kabili Cilunganikanya pa kulekelesha ilependa fye ukutuma ukwashininkishiwa. Nga icifulo cenu ica iCloud cisulile, ifyo mwacinja fisala pa cibombelo ici; fumyeni ifintu nelyo mushite icifulo cingi mu Settings → [Ishina Lyenu] → iCloud elyo ukutuma kutendeka nakabili ukwabula imwe. Sungeni backup yatumwa na cibombelo cikwata ifyebo fyenu ifya kulekelesha. Pangeni nakabili ifyebo fya iCloud ifyo ifyebo fya iCloud na fyebo fya cibombelo ici no kufumyapo ifikope fya iCloud ifyo tafibomfiwa. Ifibombelo fyenu ifimbi fikacinja ku fyebo ifi ilyo fikalunganikanya, ukucinja ifyo mwacinja pa kale, kabili belu ya Pa Ntanshi ilafyamba. Kusheni WitnessWork pa fibombelo fyonse pa ntanshi: version iyakale isunga ifyebo fyaiko ukufika yakushiwa. Lembeleni abafwa mu cinkama ukufuma pa Pa Kwafwilisha nga ukulunganikanya kucili kushapwa. Ubeni ifyebo fya bene ng'anda ukwabula mu malipoti ya bantu bonse.
Cinshi ifikope fya bantu ba kulanshanya fyabula pa cibombelo candi cimbi?
Ukulunganikanya ifikope ni cibombelo ca Supporter te kukakatila pa iOS na Android. Isuleni Settings → iCloud Sync (Google Drive Sync pa Android) no kuwasha Lundako ifikope mu kulunganikanya. Ici citumina ifikope fya profile ne fya bantu ba kulanshanya ku iCloud container yenu iya cinkama (nelyo folda ya Google Drive iyafisama ya WitnessWork) no kusenda ifikope ifyo fikwata; fipendwa mu cifulo cenu ica iCloud nelyo Google. Kusheni WitnessWork pa fibombelo fyonse pa kubomfya ifikope bwino. Ukuleka ukulunganikanya ifikope pa cibombelo cimo kusunga amafailo ayatumwa ne fyo fisala pa cibombelo. Pa kufumyapo ifikope ifyatumwa, salenipo Fumyapo ifikope fya iCloud no kuleka ukulunganikanya ifikope pa fibombelo fimbi pa ntanshi, nelyo kuti fyatuma ifya cene nakabili. Ukufumyapo umuntu wa kulanshanya nelyo icikope cakwe kufumyapo ifyo fyasendwa ilyo ukucinja kufika; ifyo fyapwa mu cifulo ca cloud fisukiwa panuma ya bushiku bumo. Nga icikope cabula, sungeni icibombelo icikwata ica ntanshi, moneni icifulo ne kusuminishiwa, elyo mubomfye Lunganikanya nomba. Bomfyeni intambo ya Pa Kwafwilisha iya kwafwa mu cinkama nga cicili cileshibila; mwatabika ifyebo fya bene ng'anda mu malipoti ya bantu bonse.
Cinshi cicitika ku fyo mwasala pa kupanga, abantu ba kulanshanya abafumyapo, ne kukumbusha ilyo ukulunganikanya?
Tendeka onboarding nakabili ilacinja fye cibombelo ici. Ukusala Panga Bupya kuleka iCloud sync ukufika mwaiwasha mu Settings; elyo musale Lunganya fyonse fibili nelyo Bwesha ukufuma ku iCloud ukulingana ne fyo mwafwaya. Bwesha ukufuma ku iCloud ibelenga ifyebo fya fibombelo fimbi no kucinja ifyebo fya pa cibombelo panuma ya kushininkisha. Mu onboarding, icibombelo icikwete kale ifyalembwa cipusha pa ntanshi ya kufibwesha, kabili aba Supporter kuti basala Lunganya. Sunga ifyebo fya cibombelo ici ilenga ifibombelo fyenu ifimbi ukucinja ku fyebo fya cibombelo ici ilyo fikalunganikanya, ukucinja ifyo mwacinja pa kale. Ukubwesha ifyebo tekutuma ukukana kwa Buddies pa bupange ubutali mu backup. Ifyebo fya bantu ba kulanshanya abafumyapo ifyo kuti fyabwela fisungwa ukufika pa nshiku 90, elyo fifumyapo ilyo ishinte sha kufumyapo shisala. Ukukumbusha kupangwa nakabili pa cibombelo ici panuma ya kulunganya na kubwesha, ukusunga inshita ya kukumbusha iyasalwa ya cila Kukonkapo na bupange; ukusuminishiwa kwa fyakwishibisha kufwaikwa kabili ukukumbusha kwa kuntanshi fye kupangwa. Pa kubwesha, sungeni icibombelo icikwete ifyalembwa fya kulekelesha no kutuma backup ilyo mushilacinja ifyebo. Bomfyeni ukwafwa kwa cinkama ukwa Pa Kwafwilisha nga mufwaya ukwafwa.
Bushe ningafumyapo shani icibombelo ca kale ku iCloud sync?
Cila cibombelo icibomfya iCloud Sync cisunga icikope cacene ca fyebo fyenu muli iCloud yenu, kabili icikope ico cisala panuma ya kuleka ukubomfya icibombelo, nangu panuma ya kusuntinya nakabili nelyo foni ipya. Cifumyeni ilyo mushacibomfya nakabili, nga ico mwashitisha, mwacinja, nelyo mwabwesha. Pa cibombelo icicili cilelunganikanya, isuleni Settings → iCloud Sync → Ifibombelo no kutinika Fumyapo pa mbali ya cibombelo ca kale. Ifibombelo ifyatalunganikanya mu nshiku 90 nelyo ukucilapo fyalembwa. Ukufumyapo kufumyapo fye icikope ca cibombelo ico muli iCloud, pamo ne fyebo fya bantu ba kulanshanya abafumyapo kumbi ifyo cicili cikwete. Icibombelo ici cisunga fyonse ifyo cilunganikanya kale, kabili ifibombelo fyenu ifimbi tafyacinja. Nga icibombelo ico cifumyapo cicili cibomfiwa, cilundako ifyebo fyaco nakabili ilyo cikalunganikanya; shimyeni iCloud Sync pali ico pa ntanshi nga mufwaya ukuti cileke. Pa ntanshi ya kufumyapo icibombelo, icibombelo ici cifwile ukupwisha ukulunganikanya ifyebo fyaco; nga mwapushiwa, bwelelani, tinikeni Lunganikanya nomba, elyo mupwishe ubwafya bo bulanga. Nga icibombelo cibomfya version ipya iya WitnessWork, pa ntanshi kusheni icibombelo ici. Ifibombelo ifyacinjishiwa na Pangeni nakabili ifyebo fya iCloud kuti fyafumyapo inshita iili yonse. Ifikope tafisungwa pa cila cibombelo, ico ukufumyapo icibombelo tekufumyapo ifikope; bomfyeni Fumyapo ifikope fya iCloud pa ico. Ifibombelo fyaba mwi iCloud Sync pa iOS na Google Drive Sync pa Android (Settings → Google Drive Sync → Ifibombelo), fyonse fibili ni fya Supporter; pa Android ifikope fyaba muli Google Drive yenu. Nga mufwaya ukwafwa, bomfyeni intambo ya Pa Kwafwilisha iya kwafwa mu cinkama kabili ubeni ifyebo fya bene ng'anda ukwabula mu malipoti ya bantu bonse.
Ukuleta kwa MyTime kulanda ukuti failo te database. Nshi ningabomfya?
Ukuleta kwa MyTime kufwaya backup ya ntanshi iya .mytimedb iyapangwa na MyTime. PDF, amalembo yatumwa, backup ya JSON ya WitnessWork, nelyo failo iyacinjiwa ishina ku .mytimedb tafibomba. Sungeni icikope cipwa ica backup ya MyTime pa cibombelo cenu no kuisala ukupitila mu Settings → Ukuleta kwa MyTime. Sungeni failo ya ntanshi ukwabula ukucinja. Nga backup iyasuma icili ilesha, lembeleni abafwa email mu cinkama na bwafya na version ya app; mwatabika backup mu lyashi lya bantu bonse.
nomba line kabila afwilisha?
Email for private support, or report a bug or request a feature on GitHub. Include what you tried, your device, and your WitnessWork version. Leave contact details, private notes, and account IDs out of public reports.
fika panse privately na imelo pa support@leviwilkerson.com