Backups & Sync

iCloud Sync ni ikiranga cy'Umuterankunga kuri iOS. Fungura Igenamiterere → iCloud Sync kuri buri gikoresho gishyigikiwe, ukoresheje konti imwe ya iCloud, kugira ngo uhuze inyandiko z'umurimo, abantu, gusura n'amahitamo yawe. Amafoto afite akuma gatandukanye kitwa Shyiramo amafoto mu guhuza. Iyo nta interineti ihari, imimerere igira iti Gutegereza interineti; impinduka zawe zibikwa ku gikoresho kandi zigahuzwa uzasubira kuri interineti. Niba igikoresho cyinjiye muri Apple Account itandukanye, iCloud Sync iracika kuri cyo mbere y’uko inyandiko iyo ari yo yose isomwa cyangwa yoherezwa, kandi zikomeza kuba ku gikoresho; fungura guhuza nanone kugira ngo uhitemo uko kizahuzwa n’amakuru ya iCloud y’iyo konti. Icyo gikoresho kandi kireka gusangira imimerere y'Umuterankunga yo kuri konti yawe ya mbere; niba yaraguzwe ukoresheje konti ya App Store y'iki gikoresho, koresha Garura ibyigeze kugurwa. Igikoresho cyashyizweho hakoreshejwe backup y'ikindi gikoresho gihuza ubwacyo nk'igikoresho gishya. Guhuza kalendari ni ikiranga gitandukanye kandi cy'ubuntu gishyira Gusubirayo byawe bizaza muri kalendari yihariye; ntigihuza inyandiko za porogaramu hagati y'ibikoresho. Kuri Android, Abaterankunga bahuza telefoni na tablet bya Android bakoresheje Google Drive Sync (reba “Nahuza nte amakuru yanjye hagati y'ibikoresho bya Android?”). Guhuza hagati ya iPhone n'igikoresho cya Android ntibishoboka; koresha Igenamiterere → Kubika & Kugarura kugira ngo wimure backup hagati yabyo.

Google Drive Sync ni ikiranga cy'Umuterankunga kuri Android, kikiri mu igeragezwa (beta). Kuri buri telefoni cyangwa tablet ya Android, fungura Igenamiterere → Google Drive Sync ufungure Guhuza na Google Drive, hanyuma uhitemo Konti imwe ya Google mu idirishya rya Google, wemere ko WitnessWork ibika amakuru yayo muri Google Drive yawe. Ihuza inyandiko z'umurimo, gahunda, abantu, gusura, ibyiciro, ibirometero, umwirondoro n'amahitamo asangiwe; amafoto afite akuma gatandukanye kitwa Shyiramo amafoto mu guhuza. Buri gikoresho gifite akuma kacyo, kandi ibintu nk'uburyo bwo kurinda amakuru, uruhushya rw'isesengura n'intangiriro (onboarding) bikomeza kuba kuri buri gikoresho. Mu gihe WitnessWork ifunguye, impinduka ziturutse ku bindi bikoresho byawe zihagera mu gihe cy'umunota umwe cyangwa hafi, naho ubundi ubutaha uyifunguye; kanda Huza ubu kugira ngo urebe ako kanya. Ku gikoresho gishya cya Android, hitamo Kuri Google Drive ku rupapuro rwo gutangira rwitwa “Ngaho nimukomeze mujye aho mwasize” kugira ngo ugarure amakuru yawe, ibyo bikazana n'imimerere yawe y'Umuterankunga igihe iyo Konti ya Google ihujwe. Niba igikoresho gihuje Konti ya Google itandukanye, guhuza birazima kuri cyo mbere y'uko hagira icyo gisomwa cyangwa cyoherezwa, kandi inyandiko zawe zikomeza kuba ku gikoresho. Guhuza hagati ya iPhone n'igikoresho cya Android ntibishoboka; koresha Igenamiterere → Kubika & Kugarura kugira ngo wimure backup hagati yabyo.

Buri gikoresho cya Android kibika kopi imwe y'amakuru yawe ya WitnessWork, hamwe n'amafoto (niba uyahisemo), mu bubiko buhishwe bwa porogaramu muri Google Drive ya konti wahujije. WitnessWork yonyine ni yo ishobora gufungura ubwo bubiko: ntibugaragara muri porogaramu ya Drive cyangwa kuri urubuga rwayo, izindi porogaramu ntizishobora kubusoma, kandi WitnessWork ntishobora kubona ikindi kintu cyose muri Drive yawe. Amakuru yawe anyura mu buryo butaziguye hagati y'igikoresho cyawe na Google kandi ntanyura kuri seriveri za WitnessWork. Google iyabika kuri Konti yawe ya Google nk'izindi dosiye zawe za Drive; ntahishwe impande zombi (end-to-end). WitnessWork ibika ku gikoresho gusa kode imwe y'iyo konti ihujwe, itari imeri yawe. Ubwo bubiko bubarwa mu bubiko bwawe bwa Google. Kugira ngo ubukureho, zimya guhuza kuri buri gikoresho, hanyuma muri Google Drive kuri murandasi ufungure Igenamiterere → Gucunga porogaramu → WitnessWork → Amahitamo → Siba amakuru ahishwe ya porogaramu. Gutandukanya Google Drive muri Igenamiterere → Google Drive Sync bihagarika uburyo bwo kugera kuri Drive buturutse kuri icyo gikoresho kandi bisiga ubwo bubiko ku bindi bikoresho byawe. Kugira ngo ukureho uburenganzira bwa WitnessWork ku bikoresho byose, yikureho muri Porogaramu na serivisi z'abandi muri Konti yawe ya Google. Backup zawe za JSON zo muri Igenamiterere → Kubika & Kugarura zirihariye kandi zikomeza kuba aho wazibitse.

Fungura Igenamiterere → Google Drive Sync usome imimerere. Reba ko buri gikoresho gihujwe na Konti imwe ya Google kandi ko serivisi za Google Play zashyizweho kandi zivuguruye. Niba imimerere ivuga ko ugomba kongera guhuza, kanda Ongera uhuze Google Drive wemere kugera nanone; Google irabaza nanone iyo uburenganzira bwakuweho mu igenamiterere rya Konti yawe ya Google. Niba ububiko bwawe bwa Google bwuzuye, impinduka zawe zikomeza kuba kuri iki gikoresho kugeza habonetse umwanya; vanaho ibintu cyangwa ugure ububiko bwisumbuyeho, hanyuma ukande Huza ubu. Guhuza bikenera interineti; imimerere igira iti Gutegereza interineti kugeza usubiye kuri interineti, kandi impinduka zakozwe nta interineti zoherezwa icyo gihe WitnessWork ifunguye. Niba ivuga ko Google Drive irahuze, Google iri kugabanya ibyifuzo mu gihe runaka; impinduka zawe zikomeza kuba kuri iki gikoresho kandi guhuza kongera kugerageza ubwako. Niba igikoresho gikoresha verisiyo nshya ya WitnessWork, vugurura ibikoresho byose. Google Drive Sync ikenera uburenganzira bw'Umuterankunga; niba burangiye, guhuza birahagarara hanyuma bigakomeza uburenganzira bugarutse. Bika backup yoherejwe n'igikoresho gifite amakuru yawe aheruka mbere yo kongera kubaka amakuru ya Google Drive. Vugana n'ubufasha bwihariye uciye mu Kigo cy'ubufasha niba guhuza bikomeje kunanirwa, kandi ntushyire amakuru ya ba nyir'inzu muri raporo zishyirwa ahagaragara.

Guhuza kalendari ni ubuntu kuri iPhone, iPad na Android. Iki gisubizo kivuga kuri iPhone na iPad, naho Guhuza kalendari bikora bite kuri Android? kivuga kuri Android. Mu gihe cyo gutangira bwa mbere, cyangwa ukoresheje ubutumire buri mu rwego rw'amamenyesha nyuma yo kuvugurura, kanda Ongeraho kuri kalendari kugira ngo ukore kalendari ya WitnessWork (muri iCloud iyo iboneka). Ushobora no kubikora igihe icyo ari cyo cyose muri Igenamiterere → Amahitamo → Guhuza kalendari: emera kugera kuri kalendari yose, hanyuma ukore kalendari ya WitnessWork cyangwa uhitemo kalendari ikoreshwa kuri WitnessWork gusa. Kuvugurura bikenera kwinjira muri iCloud na interineti, no kuri kalendari za Google cyangwa Outlook. Kugira ngo ukoreshe Google cyangwa Outlook, kora kalendari kuri uwo mutanga serivisi, wongere konti muri Igenamiterere rya iPhone → Apps → Calendar → Calendar Accounts, ufungure kalendari zayo. Kalendari yawe isanzwe na kalendari zibitswe kuri iki gikoresho gusa ntizishobora guhitwamo. Kalendari imaze guhitwamo, buri Gusubirayo kuzaza kongerwaho ubwako, harimo ibyo wari warabitse, nk'igikorwa cy'iminota 30. Guhuza kalendari byongeraho Gusubirayo byose bizaza cyangwa nta na kimwe; kugira ngo uhagarike kubyongeraho, bizimye muri Igenamiterere → Amahitamo → Guhuza kalendari. Gusubirayo byashize, Gahunda z'umurimo na Gahunda zisubiramo ntibyongerwaho. Buri gikorwa gihabwa imenyesha rimwe n'urwibutso rwa Menyesha njyewe rwa Gusubirayo kwacyo, kandi nta menyesha iyo Menyesha njyewe izimye. Utanga kalendari yawe ashobora kongeraho amamenyesha ye asanzwe; kuri Google, ubikureho muri Event notifications ya kalendari muri igenamiterere rya Google Calendar. Hindurira muri WitnessWork, kuko impinduka zakozwe muri kalendari, harimo amamenyesha, zishobora gusimbuzwa ku vugurura rikurikira.

Mu buryo busanzwe, ibikorwa byoherejwe bigira umutwe rusange wa Gusubirayo, igihe n'igihe kizamara cy'gahunda, n'ihuza rifungura Gusura muri WitnessWork. Shyiramo amazina na aderesi ni uburyo bw'ubushake kandi bukoreshwa ku bikoresho byawe byose; kuwufungura byongeraho ayo makuru ku bikorwa byoherejwe. Inyandiko za Gusura n'ingingo za Gusubirayo ntizoherezwa na rimwe. Utanga kalendari wahisemo ashobora guhuza ibikorwa ku bindi bikoresho, kalendari zisangiwe na widget, bityo reba igenamiterere ryo gusangira ryo kuri iyo kalendari mbere yo gushyiramo amakuru arambuye. WitnessWork icunga gusa ibikorwa yashyizeho ikimenyetso ko ari ibyayo kandi ntinjiza gahunda zawe bwite zo muri kalendari. Inyandiko yihariye ya iCloud ibika amazina y'ibikoresho n'indangamuntu zihishe, nyiri ugutangaza, izina rya kalendari ihujwe n'ikimenyetso cya konti, amahitamo asangiwe, n'indangamuntu z'ibikorwa. Ibikubiye muri gahunda bikomeza kuba muri konti ya kalendari wahisemo. Indangamuntu ya kalendari ya buri gikoresho n'imimerere y'uguhuza bikomeza kuba ku gikoresho kandi bitandukanye no guhuza amakuru ya porogaramu cyangwa dosiye za backup.

Igikoresho kimwe gusa ni cyo cyohereza Gusubirayo byawe kugira ngo birinde ivugurura rirushanwa. Igikoresho cya mbere gihuza kiba nyamukuru. Ku bikoresho bya iOS bikoresha konti imwe ya iCloud, fungura Igenamiterere → Amahitamo → Guhuza kalendari kugira ngo wandike buri gikoresho, urebe urutonde rw'Igikoresho nyamukuru, kandi uhitemo igikoresho nyamukuru. Guhuza kalendari ubwabyo ntibikenera kuba Umuterankunga. Gusubirayo byahinduwe ku kindi gikoresho bigera ku gikoresho nyamukuru bicishijwe mu guhuza amakuru ya porogaramu gusanzwe, bikenera Umuterankunga na iCloud Sync ifunguye; fungura WitnessWork ku gikoresho nyamukuru kugira ngo bibyoherezwe. Nyuma yo kwimura, igikoresho gishya nyamukuru gikeneye kugera kuri konti imwe ya kalendari n'uruhushya rwuzuye rwa kalendari. Niba kwimura bitegereje, ongera ufungure WitnessWork ku gikoresho nyamukuru cya mbere kugira ngo kirangize igikorwa cyahagaze. Nta gufata inshingano ku buryo bwikora hashize igihe niba icyo gikoresho kitazongera kuboneka; koresha ubufasha bwihariye buri munsi ya Uracyakeneye ubufasha? mu Kigo cy'ubufasha. Gukuraho igikoresho cyashaje ku rutonde ntibisiba inyandiko zacyo cyangwa ibikorwa bya kalendari.

Niba Guhuza kalendari kureka kuvugurura, amenyesha Ivugurura rya kalendari ryahagaritswe kigaragara mu rwego rw'amamenyesha (inzogera iri ku Ahabanza): ako kanya iyo hari ikigusabwa, nko kugera kuri kalendari, cyangwa nyuma y'umunsi ku bibazo bikunze gukemuka ubwabyo, nko kubura interineti. Kanda ugire icyo ukemura, cyangwa uhitemo Zimya niba utagishaka Gusubirayo muri kalendari yawe. Ushobora kandi gufungura Igenamiterere → Amahitamo → Guhuza kalendari ugasoma ikosa ryerekanwa. Reba interineti yawe, kwinjira muri iCloud, konti ya kalendari, n'uruhushya rwuzuye rwa kalendari rwa WitnessWork mu Igenamiterere rya iPhone. Koresha Huza ubu ku gikoresho nyamukuru nyuma y'uko konti ya kalendari n'amakuru ya porogaramu birangiza guhuza. Kalendari yabuze igomba kongera guhuzwa cyangwa gusimbuzwa; kalendari zahinduriwe izina hanze ya WitnessWork zishobora gukenera guhitwamo nanone. Iyo igikorwa kizaza cyari cyoherejwe kibuze, kuvugurura birahagarara n'iyo iki gikoresho ari cyo cyakohereje: gutinda kw'guhuza kalendari, gusiba no kwimura igikorwa bishobora kugaragara kimwe. Tegereza ko konti ya kalendari irangiza guhuza kandi wemeze ko wahisemo kalendari imwe yihariye. Subiza inyuma ibikorwa bya WitnessWork wimuriye ahandi mbere yo kongera kugerageza. Garura ibikorwa byabuze ni uburyo bugaragara bwo gukosora nyuma y’ayo igenzura; ishobora gukora kopi zisubiramo niba kopi zikiri gukururwa cyangwa zikiri ahandi. Gusubirayo cyashize ntikongerwaho mu ntangiriro. Ku kwimura igikoresho bitegereje, ongera ufungure igikoresho nyamukuru cya mbere. Niba ikibazo gikomeje, koresha uburyo bw'ubufasha bwihariye bwo mu Kigo cy'ubufasha ushyiremo verisiyo ya porogaramu, igikoresho na verisiyo ya sisitemu y'imikorere, n'ikosa ryerekanwe. Ntushyire amakuru y'abantu, amafoto ya kalendari, inyandiko na backup muri raporo zishyirwa ahagaragara.

Muri Igenamiterere → Amahitamo → Guhuza kalendari, hitamo Zimya guhuza kalendari, cyangwa uhitemo Zimya ku kimenyetso Ivugurura rya kalendari ryahagaritswe. Ku gikoresho nyamukuru, kivugurura kalendari yawe, ushobora kubika ibikorwa bimaze kongerwaho cyangwa ukabikuraho. Kuraho ibikorwa bikuraho ibikorwa bifite ikimenyetso muri kalendari wahisemo, harimo amateka yoherejwe mbere; ibikorwa bitari ibya WitnessWork na kalendari ubwayo bisigara. Kuzimya ku gikoresho nyamukuru bihagarika kuvugurura kuri buri gikoresho. Ku kindi gikoresho cyose, Guhuza kalendari kuzima kuri icyo gikoresho gusa kandi ibikorwa bigasigara. Ibikorwa wabitse, cyangwa bisigaye nyuma yo kuvanaho porogaramu, ntibigivugururwa kugeza wongeye gutegura Guhuza kalendari. Kuvanaho WitnessWork ntibikuraho ibikorwa bya kalendari. Ushobora gukuraho kalendari yihariye idakoreshwa muri porogaramu yawe ya kalendari umaze kwemeza ko nta kintu ushaka kubika irimo. Kuzimya Guhuza kalendari ntibisiba Abantu, Gusura cyangwa Gusubirayo byawe muri WitnessWork.

Guhuza kalendari ni ubuntu kuri Android. Mu gihe cyo gutangira bwa mbere, mu butumire buri mu rwego rw'amamenyesha, cyangwa muri Igenamiterere → Amahitamo → Guhuza kalendari, kanda Ongeraho kuri kalendari cyangwa Hitamo kalendari, hanyuma wemere kugera kuri kalendari. Kora kalendari ya WitnessWork kuri iki gikoresho, cyangwa uhitemo kalendari isanzweho ikoreshwa kuri WitnessWork gusa, nk'iyo wakoreye muri Google Calendar ugashyiraho ko ihuzwa n'iyi telefoni. Kalendari yakozwe ku gikoresho ikomeza kuba kuri iki gikoresho; kalendari ya Google igaragara no ku bindi bikoresho byawe no kuri murandasi. Kalendari nkuru ntishobora guhitwamo. Buri Gusubirayo kuzaza noneho kongerwaho nk'igikorwa cy'iminota 30 gifite imenyesha rimwe n'urwibutso rwa Menyesha njyewe; Guhuza kalendari byongeraho Gusubirayo byose bizaza cyangwa nta na kimwe. Gusubirayo byashize na Gahunda ntibyongerwaho. Kuvugurura bikorwa iyo ufunguye WitnessWork no nyuma y'uko ubitse impinduka, kandi Huza ubu bivugurura ako kanya. Ibisobanuro bya buri gikorwa bifite ihuza rya WitnessWork rigaragaza Gusubirayo kwacyo, bityo ivugurura rihindura igikorwa gisanzweho aho kongeraho ikindi, n'iyo ikindi gikoresho cya Android kivugurura kalendari imwe ya Google. Ntuhindure iryo huza. Igikorwa usibye muri porogaramu ya kalendari kigaruka ku vugurura rikurikira. Android nta gikoresho nyamukuru igira kandi ntikoresha iCloud, kandi Shyiramo amazina na aderesi bikoreshwa kuri iki gikoresho gusa. Niba kuvugurura bihagaze, urugero kuko uburenganzira bwo kugera kuri kalendari bwazimijwe, amenyesha Ivugurura rya kalendari ryahagaritswe kigaragara mu rwego rw'amamenyesha; kanda ugire icyo ukemura, cyangwa ufungure Guhuza kalendari usome ikosa, hanyuma ukoreshe Fungura Igenamiterere cyangwa Huza ubu. Zimya guhuza kalendari ubika cyangwa ukuraho ibikorwa bya WitnessWork; ntibisiba kalendari cyangwa ibindi bikorwa byawe. Kuvanaho WitnessWork bisiga ibikorwa byayo, bityo ubikureho mbere niba utabishaka. Niba ikibazo gikomeje, koresha uburyo bw'ubufasha bwihariye buri munsi ya Uracyakeneye ubufasha? mu Kigo cy'ubufasha, kandi ntushyire amakuru y'abantu n'amafoto ya kalendari muri raporo zishyirwa ahagaragara.

Backup za MyTime zirashyigikiwe. Fungura Igenamiterere → MyTime Import, uhitemo backup y'umwimerere ya .mytimedb iva kuri MyTime, hanyuma usuzume incamake mbere yo kwinjiza. Imiterere ya backup z'izindi porogaramu ntishyigikirwa ubwayo. Niba ushobora kohereza inyandiko isomeka, Kwinjiza inyandiko bishobora gufasha kuyinjiza ukoresheje Scribe AI ku bikoresho bishyigikiwe iyo iboneka. Suzuma inyandiko n'imiburo bitangwa mbere yo kubika. Backup za WitnessWork za JSON zijya muri Igenamiterere → Kubika & Kugarura.

Fungura Igenamiterere → Kubika & Kugarura → Kora Backup cyangwa Garura ukoresheje backup kugira ngo wohereze cyangwa ugarure backup ya JSON kuri iOS cyangwa Android. Ku gikoresho gishya, ushobora kandi guhitamo Kuri dosiye y'ububiko ku rupapuro rwo gutangira rwitwa “Ngaho nimukomeze mujye aho mwasize”; kugarura aho birangiza gutegura hamwe n'umwirondoro wawe wagaruwe. Backup zirimo inyandiko z'umurimo, gahunda, abantu, gusura, ibyiciro, umwirondoro n'amahitamo asangiwe. Kugarura bisimbuza amakuru yo kuri iki gikoresho arimo; backup za kera zishobora kutagira ibyiciro cyangwa umwirondoro, bikomeza uko biri. Indangamuntu y'igikoresho, igenamiterere ryo guhuza rya iCloud cyangwa Google Drive, uburyo bwo kurinda amakuru, uruhushya rw'isesengura n'intambwe zo gutangira bikomeza kuba kuri iki gikoresho. Amafoto ntashyirwa muri backup za JSON. Ku mafoto ya iCloud kuri iOS, fungura guhuza amafoto ukwako. Bika backup ya none mbere yo kugarura kandi uyibike ahantu hiherereye; ishobora kuba irimo amakuru ya ba nyir'inzu. Koresha uburyo bw'ubufasha bwihariye bwo mu Kigo cy'ubufasha ku bufasha mu kugarura.

Backup ya WitnessWork ni JSON itunganyije igenewe porogaramu gusoma, bityo ntisa na Raporo y'umurimo ishobora gucapwa. Komeza dosiye y'umwimerere uko iri kandi uyigarure ukoresheje Igenamiterere → Kubika & Kugarura → Garura ukoresheje backup. Niba inyandiko zibuze, bika backup y'umwimerere, kandi ukore backup itandukanye y'amakuru y'ubu y'igikoresho mbere yo kugerageza kugarura nanone. Ohereza imeri ku bufasha ushyiremo verisiyo ya porogaramu n'ibyabaye; tegura mu ibanga uko dosiye zisangizwa. Dosiye za backup zishobora kuba zirimo amakuru y'abantu n'inyandiko, bityo uzirinde muri raporo z'ibibazo zishyirwa ahagaragara.

WitnessWork Backup keeps an end-to-end encrypted copy of your service records, time, plans, contacts, visits and notes, categories, mileage, profile, and shared settings on WitnessWork's server, so you can restore them on a new phone, on iPhone or Android. It's free for everyone and off until you turn it on: go to Settings → Account and turn on Back Up to WitnessWork. It then backs up when your data changes, when you leave the app, and at least once a day; Back Up Now backs up right away. If Last Backup shows a problem instead of a date, the note under it says what to do: Waiting for connection goes on by itself once you're online, Update required clears once you update WitnessWork, Too large means your data is over 20 MB (save a backup file in Settings → Backup & Restore instead), and Too many devices means you need to delete another device's backup first. Settings → Account shows when it last backed up and lists one backup for each of your devices. Photos aren't included (contact photos and photos in notes), and neither are this phone's own settings like data protection mode, sync settings, or analytics consent. A backup can be up to 20 MB, and an account can keep backups from up to 8 devices. It works alongside Cloud Sync, iCloud Sync, and Google Drive Sync, which keep your devices in step; the backup is a snapshot for moving to a new phone, including between iPhone and Android, or recovering a lost one.

No. Your phone encrypts the backup with a key made from your account key before it leaves the phone, and only your devices have that key. WitnessWork's server stores the encrypted backup, its size, when it was uploaded, and a random number for each device, never your name, email, or device name, and it can't read any of your records. That's also why no one can recover your backup for you: if you lose every phone that uses your account and your recovery key, your backup can't be opened by anyone, including us. Keep your recovery key somewhere safe (Settings → Account → Show Recovery Key).

Install WitnessWork on the new phone and bring your account over. With your old phone, use Set Up Another Device: during setup, tap "I already use WitnessWork", then From your other phone, and scan the code on the old phone (Settings → Account → Set Up Another Device). Without your old phone, use your recovery key: Settings → Account → Use a Recovery Key. The new phone then offers to restore your backup. When your other devices use Cloud Sync and are at least as up to date as the backup, your records arrive through Cloud Sync instead. If it has no records yet, tap Restore. If it already has records, choose Combine to keep them and add the backup's, or Replace to use only the backup. Restoring combines every device's backup on your account. You can also restore later from Settings → Account → Restore from Backup. A backup from a newer version of WitnessWork is left out until you update, and one that can't be read is skipped; the app tells you. When iCloud Keychain or Google's backup brings your account back on a reinstalled phone, the app offers your backup once. Afterwards, turn on Backup on the new phone too.

Go to Settings → Account. Tap one device's backup to delete just that one, or tap Delete Backup to delete every device's backup; both also turn off backup on this phone, and they're gone from the server right away. Other devices with backup on back up again the next time they're opened, or within about 20 minutes while they're open. Turning off Back Up to WitnessWork asks whether to delete this phone's backup too. A device's backup that hasn't been updated for 400 days is deleted automatically. Delete My Buddies Data (Buddies Settings) also deletes your backup, because it gives you a new account and recovery key; with backup on, the next backup goes to your new account. If deleting fails because you're offline, nothing changes; try again when you're connected.

Cloud Sync keeps your records the same on all your devices, including between an iPhone and an Android phone. Each device that uses it keeps an end-to-end encrypted copy of its data on WitnessWork's server, and your other devices on Cloud Sync combine those copies, usually within seconds while the app is open. It's the default for devices that haven't chosen a sync option. Open Settings → Device Sync to see which option this device uses, turn sync off, or switch to iCloud (Google Drive on Android). A device syncs one way at a time, and only with your devices that use the same option. Photos don't sync with Cloud Sync yet; they stay on the device that added them. When Cloud Sync needs Supporter access, or WitnessWork has paused it for a while, Settings → Device Sync says so; your changes stay on this device and sync once it's back, and Sync now checks again. A new phone you set up from your account's QR code or recovery key gets your records through Cloud Sync without a restore step. If your newest backup is newer than every Cloud Sync copy, for example from a phone that stayed on iCloud, the new phone offers to restore it too.

Cloud Sync is always end-to-end encrypted: each device's copy is encrypted on the device with a key only your devices have, so WitnessWork's server stores data it can't read. The server sees things like your anonymous account, how many of its devices sync, and the size and time of each copy, never what's in it. iCloud and Google Drive sync store a copy in your iCloud Drive or a hidden folder of your Google Drive. Apple and Google protect it, and Apple encrypts it end to end if you turned on Advanced Data Protection, but WitnessWork doesn't encrypt iCloud or Google Drive sync end to end itself. If you lose every device and your recovery key, Cloud Sync's copies can't be read by anyone, including us.

Open Settings → Device Sync and choose Cloud Sync, iCloud (Google Drive on Android), or Off. Switching keeps everything on this device and combines it with your devices on the new option; nothing is replaced, and nothing deleted on your other devices comes back. Leaving Cloud Sync removes this device's copy from WitnessWork's server; your other devices on Cloud Sync keep what they've already synced from it. Leaving iCloud or Google Drive leaves this device's last copy there, and your other devices keep syncing with each other but not with this one. A device that already used iCloud or Google Drive before Cloud Sync keeps it, and Settings offers the switch once. To sync all your devices together, choose the same option on each.

Kuri iOS, koresha Apple Account imwe, fungura iCloud Drive, hanyuma wemerere WitnessWork muri iCloud kuri buri gikoresho. Kuri Android, reba “Google Drive Sync ntikora ku gikoresho cyanjye cya Android. Ni iki nakwemeza?” iCloud Sync ikenera uburenganzira bw'Umuterankunga. Fungura Igenamiterere → iCloud Sync ukoreshe Huza ubu. Impinduka zitegereje koherezwa zongera kugeragezwa; dosiye idasomeka cyangwa verisiyo nshya ya porogaramu bigaragara mu mimerere, bityo vugurura ibikoresho byose hanyuma wongere ugerageze. Imimerere igaragaza Kohereza kuri iCloud kugeza Apple yemeje koherezwa, kandi Guhuza kwa nyuma kubara gusa ibyoherejwe byemejwe. Niba ububiko bwawe bwa iCloud bwuzuye, impinduka zikomeza kuba kuri iki gikoresho; vanaho ibintu cyangwa wongere ububiko muri Igenamiterere → [Izina ryawe] → iCloud maze koherezwa gukomeza ubwako. Bika backup yoherejwe n'igikoresho gifite amakuru yawe aheruka. Ongera wubake amakuru ya iCloud isimbuza amakuru ya iCloud n'amakuru y'iki gikoresho kandi ikuraho amafoto ya iCloud atarimo gukoreshwa. Ibindi bikoresho byawe bihindukirira ayo makuru ubutaha bizahuza, bigasimbura impinduka zakozwe kuri byo mbere yaho, kandi inzogera yo ku Ahabanza irabigaragaza. Banza uvugurure WitnessWork ku bikoresho byose: verisiyo ishaje ikomeza amakuru yayo kugeza ivuguruwe. Vugana n'ubufasha bwihariye uciye mu Kigo cy'ubufasha niba guhuza bikomeje kudashira. Ntushyire amakuru ya ba nyir'inzu muri raporo zishyirwa ahagaragara.

Guhuza amafoto ni ikiranga cy'ubushake cy'Umuterankunga kuri iOS na Android. Fungura Igenamiterere → iCloud Sync (Google Drive Sync kuri Android) ufungure Shyiramo amafoto mu guhuza. Ibi byohereza amafoto y'umwirondoro n'ay'abantu mu bubiko bwawe bwite bwa iCloud (cyangwa mu bubiko buhishwe bwa WitnessWork muri Google Drive) kandi bigakurura amafoto yifashishwa; abarwa mu bubiko bwawe bwa iCloud cyangwa Google. Vugurura WitnessWork ku bikoresho byose kugira ngo ukoreshe ivugurura ry'amafoto neza. Guhagarika guhuza amafoto ku gikoresho kimwe bigumana dosiye zoherejwe na kopi zo ku gikoresho. Kugira ngo ukureho amafoto yoherejwe, hitamo Kuraho amafoto ya iCloud kandi banza uhagarike guhuza amafoto ku bindi bikoresho, bitabaye ibyo bishobora kongera kohereza kopi zabyo. Gukuraho umuntu cyangwa ifoto ye bikuraho kopi zakuruwe iyo iyo mpinduka ihagereye; kopi zishaje zo mu ikusanyirizo zisukurwa nyuma y'igihe cy'umunsi umwe cyo gutegereza. Niba ifoto ibuze, komeza igikoresho gifite iy'umwimerere, reba ububiko n'uburenganzira, hanyuma ukoreshe Huza ubu. Koresha uburyo bw'ubufasha bwihariye bwo mu Kigo cy'ubufasha niba bikomeje kunanirwa; ntushyiremo amakuru ya ba nyir'inzu muri raporo zishyirwa ahagaragara.

Gutangira bushya gutegura bigira ingaruka kuri iki gikoresho gusa. Guhitamo Tangira bushya bihagarika guhuza na iCloud kugeza ubyemereye mu Igenamiterere; hanyuma uhitemo Huza byose cyangwa Garura uvuye kuri iCloud bijyanye n'ibyo ushaka. Garura uvuye kuri iCloud isoma amafoto y'amakuru y'ibindi bikoresho kandi igasimbuza amakuru yo kuri iki gikoresho nyuma yo kwemeza. Mu gihe cyo gutegura, igikoresho gisanzwe gifite inyandiko kikubaza mbere yo kuzisimbuza, kandi Abaterankunga bashobora guhitamo Huza. Gumana amakuru y'iki gikoresho bituma ibindi bikoresho byawe bihindura bigakoresha amakuru y'iki gikoresho ubutaha bihuza, bigasimbuza impinduka byakozwe mbere. Kugarura amakuru ntibyohereza mu Buddies kwanga gahunda zitari mu bubiko. Amakuru y'abantu basibwe ashobora kugarurwa abikwa kugeza ku minsi 90, hanyuma agakurwaho hagasigara gusa ibigaragaza ko yasibwe. Inyibutsa zongera kubakwa kuri iki gikoresho nyuma yo guhuza no kugarura, zigumana igihe cyo kwibutswa cyahiswemo kuri buri gusubirayo na gahunda; hakenewe uruhushya rw'amamenyesha kandi hategurwa inyibutsa z'ahazaza gusa. Kugira ngo ugarure, gumana igikoresho gifite inyandiko za vuba kandi ubike ububiko mbere yo gusimbuza amakuru. Koresha ubufasha bwa bwite bwo mu Kigo cy'ubufasha niba ukeneye ubufasha.

Buri gikoresho gikoresha iCloud Sync kibika kopi yacyo y'amakuru yawe muri iCloud yawe, kandi iyo kopi iguma nubwo wareka gukoresha icyo gikoresho, harimo na nyuma yo kongera gushyiraho porogaramu cyangwa kugura telefoni nshya. Gikureho igihe utagikoresha, urugero icyo wagurishije, wasimbuje cyangwa wasubije uko cyari kimeze. Ku gikoresho kigihuza, fungura Igenamiterere → iCloud Sync → Ibikoresho maze ukande Kuraho iruhande rw'igikoresho cya kera. Ibikoresho bitahuje mu minsi 90 cyangwa irenga biragaragazwa. Gukuraho bisiba gusa kopi y'icyo gikoresho muri iCloud, harimo n'amakuru yacyo y'abantu basibwe ahandi. Iki gikoresho kigumana ibyo cyamaze guhuza, kandi ibindi bikoresho byawe ntibihinduka. Niba igikoresho cyakuweho kigikoreshwa, cyongera kohereza amakuru yacyo ubutaha gihuza; banza uzimye iCloud Sync kuri cyo niba ushaka ko gihagarara. Mbere yo gukuraho igikoresho, iki gikoresho kigomba kurangiza guhuza amakuru yacyo; nibisabwa, garuka, ukande Huza ubu, ukosore ikibazo cyose uko gihagaze kigaragaza. Niba igikoresho gikoresha verisiyo nshya ya WitnessWork, banza uvugurure iki. Ibikoresho byasimbuwe na Ongera wubake amakuru ya iCloud bishobora gukurwaho igihe icyo ari cyo cyose. Amafoto ntabikwa kuri buri gikoresho, bityo gukuraho igikoresho ntibikuraho amafoto; koresha Kuraho amafoto ya iCloud kuri ibyo. Ibikoresho ni igice cya iCloud Sync kuri iOS na Google Drive Sync kuri Android (Igenamiterere → Google Drive Sync → Ibikoresho), byombi ni ibiranga by'abaterankunga; kuri Android kopi ziri muri Google Drive yawe. Niba ukeneye ubufasha, koresha uburyo bw'ubufasha bwa bwite bwo mu Kigo cy'ubufasha kandi ntushyire amakuru y'abo usura mu bitekerezo rusange.

MyTime Import ikenera backup y'umwimerere ya .mytimedb yakozwe na MyTime. PDF, inyandiko yoherejwe, backup ya JSON ya WitnessWork, cyangwa dosiye yahinduriwe izina ikitwa .mytimedb ntibizakora. Bika kopi yuzuye ya backup ya MyTime ku gikoresho cyawe uyihitemo ukoresheje Igenamiterere → MyTime Import. Komeza dosiye y'umwimerere uko iri. Niba backup nziza ikomeje kunanirwa, ohereza imeri ku bufasha mu ibanga ushyiremo ikosa na verisiyo ya porogaramu; ntushyire backup mu kibazo gishyirwa ahagaragara.