Jumla

Kwenye iPadOS 26 au mpya zaidi, tumia Windowed Apps au Stage Manager kisha telezesha chini kutoka ukingo wa juu ili kuonyesha upau wa menyu. Baada ya kusanidi, Mapendeleo ya WitnessWork hufungua mipangilio ya ndani ya programu; kipengee cha kawaida cha Mipangilio hufungua mipangilio ya kifaa chako. Faili hufungua Rekodi Ziara…, Ongeza Muda wakati kurekodi saa kumewashwa, Ongeza Anwani, Mpango Mpya, na Hifadhi Nakala na Rejesha. Hariri → Tafuta Anwani hufungua orodha ya Anwani na kuelekeza kwenye utafutaji. Msaada hufungua Kituo cha Msaada, Yaliyo Mapya, programu yako ya barua pepe kwa usaidizi wa faragha, au Angalia Sasisho. Njia hizi za mkato hutumia tena skrini zilizopo; kufungua fomu hakuhifadhi wala kushiriki rekodi zako. Angalia Sasisho hukagua sasisho la programu linalooana na hutumia mchakato uliopo wa kupakua na kuanzisha upya likipatikana. Haiwezi kusakinisha toleo jipya la programu asilia, na haipatikani katika matoleo ya uundaji. Usaidizi wa upau wa menyu unahitaji toleo la programu lililosakinishwa lenye kipengele hicho na haupatikani kwenye iPhone na Android. Vipengee vikikosekana, sasisha kutoka kwenye duka lako la programu na ufungue upya WitnessWork. Bado unaweza kutumia vitendo hivyo hivyo ndani ya programu. Kwa matatizo mengine, tumia kiungo cha faragha cha barua pepe cha Kituo cha Msaada na usiweke maelezo ya mawasiliano wala nakala rudufu kwenye ripoti za hadharani.

Open Settings → Security and turn on Require Face ID (Require Touch ID or Require Passcode on devices without Face ID; Require Biometric Unlock on Android). WitnessWork asks you to confirm it's you before it turns on. From then on, WitnessWork asks you to unlock it every time it opens. Use Require to choose whether it asks again as soon as you leave the app, or only after 1, 5, or 15 minutes away. If Face ID, Touch ID, or your fingerprint isn't recognized, use your device passcode, PIN, pattern, or password instead. The lock is on this device only: it isn't synced, saved in backups, or sent anywhere, so turn it on separately on each device. Your device needs a passcode, or on Android a screen lock (PIN, pattern, or password); if your Android device has none, tap Open Settings when WitnessWork asks, set one up, then turn the lock on again. If you remove it later, WitnessWork opens without asking. While the lock is on, the app switcher (Recents on Android) shows a blank card instead of WitnessWork's screen; on Android, this needs Android 13 or later. The lock covers the app itself; widgets, Live Activities, notifications, Siri, and your watch still show what they normally do. Messages, celebrations, and Update Required wait until you unlock, and a reminder, widget, or link you tap while WitnessWork is locked opens once you unlock. To turn it off, open Settings → Security, turn the switch off, and confirm it's you. If unlocking keeps failing, check that your device passcode works on the lock screen, then force-quit and reopen WitnessWork. For other problems, use the Help Center's private support link and keep personal details out of public reports.

Sometimes WitnessWork's server changes in a way older versions of the app can't follow. When your version is too old to work with it, WitnessWork shows Update Required with your version and the one you need, and waits until you update. Tap Update WitnessWork to open the App Store, or the Google Play Store app on Android, install the update, then open WitnessWork again. If App Lock is on, unlock WitnessWork first; Update Required appears right after. While it shows, WitnessWork stops contacting its server, so Cloud Sync, Backup, Buddies, and Scribe AI wait. Your service records, contacts, and notes stay on your device and are all there after the update; changes that hadn't synced yet sync then, and Backup runs again a few seconds after you open the updated app. If the store doesn't open, open it yourself and search for WitnessWork. If it doesn't show an update, close the store app, open it again, and check for updates there.

Unganisha kibodi halisi kwenye iPad inayotumia iPadOS 26 au mpya zaidi, kisha shikilia Command wakati urambazaji mkuu unaonekana. Lebo ndogo za njia za mkato huonekana kando ya vichupo vya chini au vipengee vya utepe wa pembeni. Bonyeza Command na namba inayoonyeshwa ili kufungua skrini hiyo; achilia Command ili kuficha lebo. Namba hufuata mpangilio wa urambazaji unaoonekana, kwa hivyo kwa chaguo-msingi Nyumbani ni Command 1 na Anwani ni Command 2. Namba nyingine hutegemea vipengee vinavyoonekana, ikiwemo Mipangilio kwenye utepe wa pembeni. Funga fomu yoyote iliyofunguliwa au skrini nyingine kabla ya kutumia njia hizi za mkato za urambazaji; hazihifadhi wala kutupa rekodi. Ni matumizi ya njia za mkato tu yanayopimwa, si unachoandika. Usaidizi unahitaji toleo la programu lililosakinishwa lenye kipengele cha kibodi na haupatikani kwenye iPhone na Android. Lebo zisipoonekana, hakikisha kibodi imeunganishwa, rudi kwenye urambazaji mkuu, kisha sasisha na ufungue upya programu. Unaweza kila mara kugusa vipengee vya urambazaji badala yake. Kwa matatizo mengine, tumia kiungo cha faragha cha usaidizi cha Kituo cha Msaada na usiweke maelezo ya mawasiliano kwenye ripoti za hadharani.

Unganisha trackpad au kipanya kwenye iPad yako, au weka Apple Pencil inayotumika juu kidogo ya skrini. Vitufe, safu na siku za kalenda huangaziwa kielekezi kinapopita juu yake. Utepe wa pembeni ukipunguzwa kuwa aikoni, kuweka kielekezi juu ya aikoni huonyesha jina lake; vitufe vingine vya aikoni pekee, kama vidhibiti vya ramani na Arifa, pia huonyesha majina yake. Elea juu ya gridi ya shughuli, chati ya mwendo wa Mwaka wa Huduma, au upau wa umbali ili kuona tarehe na thamani yake. Kwenye ramani, elea juu ya pini ili kuona jina la anwani, au elea juu ya anwani kwenye orodha ya pembeni ya ramani ili kutaja pini yake. Mbofyo wa pili (mbofyo wa vidole viwili) hufungua menyu na onyesho la awali lile lile kama kugusa na kushikilia. Kusogeza kwa vidole viwili husogeza picha ya anwani unapoikata. Kila kitu bado kinapatikana kwa kugusa: gusa, gusa na ushikilie, au buruta kama kawaida. Kuelea hakubadilishi chochote kwenye rekodi zako. Ni ukweli tu kwamba kielekezi au Pencil kilitumika ndio unaopimwa, mara moja kwa siku kwa kiwango cha juu; hakuna nafasi, majina, wala thamani zinazotumwa. Kwenye Android, kipanya huangazia safu na kuonyesha majina na thamani za chati, lakini pini kwenye ramani hazionyeshi majina kwa kuelea. iPhone haina kuelea. Ikiwa hakuna kinachojibu, hakikisha trackpad, kipanya, au Pencil imeunganishwa, kisha sasisha na ufungue upya programu. Kwa matatizo mengine, tumia kiungo cha faragha cha usaidizi cha Kituo cha Msaada na usiweke maelezo ya mawasiliano kwenye ripoti za hadharani.

Ndiyo, kwenye iOS. Bonyeza kwa muda mrefu skrini yako ya nyumbani au iliyofungwa, gusa kitufe cha +, tafuta WitnessWork, na uchague wijeti unayotaka. Wijeti ya masaa inaonyesha maendeleo yako ya kila mwezi kwa mtazamo.

Kwenye iOS, namba kwenye aikoni ya programu ni idadi ya vitu kwenye kengele ya arifa ya Nyumbani ambavyo hujavisoma. Habari kutoka kwa wenzi wako, kama beji mpya ya mwenzi au mwitikio kwa yako, hazihesabiwi kamwe. Fungua kengele na uisogeze ili kuweka vitu alama kuwa vimesomwa; kuviondoa au kuvifuta pia hupunguza namba. Husasishwa WitnessWork ikiwa imefunguliwa na kikumbusho cha Ufuatiliaji, Mpango, au anwani kinapofika. Vitu vingine, kama ripoti ya mwezi uliopita au mwaliko wa mwenzi, huhesabiwa utakapofungua WitnessWork wakati ujao, kwa hivyo namba inaweza kuwa nyuma programu ikiwa imefungwa. Kila kifaa huweka hesabu yake. Namba inahitaji ruhusa ya arifa; ili kuificha, zima Badges kwa WitnessWork katika mipangilio ya arifa ya kifaa chako. Mpangilio huo huathiri namba hii tu, si beji unazokuza kwenye wasifu wako. Kwenye Android, aikoni ya programu haionyeshi hesabu ya ambavyo havijasomwa; kizinduzi chako kinaweza kuonyesha nukta kwa arifa zilizo kwenye kivuli cha arifa. Namba ikionekana si sahihi, fungua WitnessWork, kisha uiache ili ionyeshe upya hesabu. Bado isipolingana na kengele, wasiliana na usaidizi kutoka Kituo cha Msaada.

Upau wa chini unaonyesha Nyumbani, Ratiba, Anwani, na Maendeleo, ukiwa na Ongeza kando yake kwa kurekodi muda, kuunda Mpango, au kuongeza anwani. Maendeleo na Ongeza Muda huonekana jukumu lako linaporekodi saa. Ramani iko ndani ya Anwani: gusa kitufe cha ramani kando ya kichwa cha Anwani, na WitnessWork hufungua mwonekano uliotumia mara ya mwisho. Wenzi, inapopatikana kwenye iOS, hufunguka kutoka kitufe cha Wenzi juu ya Ratiba. Tazama Ripoti juu ya Maendeleo hufungua Ripoti ya Huduma ya mwezi unaouangalia. Gusa picha ya wasifu wako juu kushoto ya skrini yoyote kuu kwa Wasifu (jukumu lako, muda uliotumikia, na takwimu), Mipangilio, Msaada, na Kituo cha Msaada; kwenye mpangilio mpana wa kompyuta kibao, Mipangilio pia hubaki kwenye utepe wa pembeni. Ikiwa uliuficha utepe wa pembeni, gusa Onyesha utepe wa pembeni kwenye kichwa cha ukurasa ili kuurudisha. Ikiwa uliwasha Ficha Changa Moyo, Msaada huachwa nje ya menyu hiyo na hubaki kwenye Mipangilio. Anwani, mipango, na rekodi zako hazijabadilika; ni mahali unapozipata tu ndipo palipohamia. Ikiwa kitu bado kinaonekana kukosekana, sasisha programu, kisha utumie Bado unahitaji msaada? hapa chini.

Tumia vitufe vilivyo hapa chini kuripoti hitilafu au kuomba kipengele. Jumuisha hatua za kuirudia, ulichotarajia, kifaa chako na toleo la mfumo wa uendeshaji, na toleo la WitnessWork linaloonyeshwa chini ya Bado unahitaji msaada?. Ondoa maelezo ya kibinafsi ya mawasiliano, vidokezo, vitambulisho vya akaunti, na Misimbo ya Wenzi au viungo vya mialiko kwenye ripoti za hadharani na picha za skrini. Kwa matatizo ya nakala rudufu au mengine nyeti, tumia kiungo cha barua pepe cha faragha katika Bado unahitaji msaada? badala yake. Msimbo wa chanzo, Sera ya Faragha, na Masharti ya Matumizi yako chini ya Mipangilio → Kuhusu.

WitnessWork inapatikana katika lugha 18. Hufuata lugha ya kifaa chako kwa chaguo-msingi; ili kuchagua nyingine, fungua Mipangilio na ubadilishe Lugha. Ikiwa lugha yako haitumiki, programu huonyesha Kiingereza. Tafsiri hufanywa kwa AI, kwa hivyo neno au msemo unaweza wakati mwingine kuwa si sahihi, hasa istilahi ambazo Mashahidi wa Yehova hutumia kwa njia maalum. Ili kuripoti moja, tumia kiungo cha barua pepe katika Bado unahitaji msaada? na ujumuishe lugha yako, skrini, maandishi unayoona, na yanachopaswa kusema. Picha ya skrini husaidia; funika majina, anwani, na vidokezo kwanza. Masahihisho hufika katika sasisho la programu la baadaye. Hakuna tena mradi wa tafsiri wa kujitolea wa kujiunga nao.

Choose العربية under Settings → Language, or set your phone to Arabic and keep Device Default. WitnessWork restarts and reads right to left: screens, menus, swipe actions, progress bars, and charts are mirrored, and back arrows point the other way. Numbers show in Arabic-Indic digits (٠١٢٣٤٥٦٧٨٩), and months use the names in Jehovah's Witnesses' Arabic publications, such as تشرين الأول (أكتوبر). When you enter hours, goals, or mileage, you can type Arabic-Indic or Latin digits. Names, phone numbers, addresses, and notes stay exactly as you typed them. Phone numbers and email addresses read left to right, and numbers you type into a field stay in the order you typed them. Date order, the clock, and the first day of the week follow your Format Region in Settings → Preferences → Region & Formats: choose Middle East (Arabic) there for weeks that start on Saturday, or leave it on Auto (Device) to follow your phone. Widgets and the Apple Watch and Wear OS apps follow WitnessWork's language and direction after the app has opened once. Searching contacts and help finds Arabic words with or without vowel marks. Your records are stored the same way in every language, so switching to another language, or back, changes only how they are shown.

Gusa picha ya wasifu wako, kisha Mipangilio, na usogeze hadi Kuhusu. Inaunganisha kwenye Sera ya Faragha, Masharti ya Matumizi, na msimbo wa chanzo wa WitnessWork. Kwenye vifaa ambapo Uingizaji wa Vidokezo unapatikana, pia inaunganisha kwenye sera ya OpenRouter ZDR inayohusu vidokezo unavyotuma kwa Scribe AI. Leseni za Chanzo Huria huorodhesha kila kifurushi cha chanzo huria ambacho WitnessWork imejengwa nacho, pamoja na toleo lake, leseni, na mwandishi; gusa kifurushi ili kufungua ukurasa wake, unaoonyesha leseni kamili na chanzo. Tafuta kwa jina la kifurushi, leseni, au mwandishi. Bonyeza kwa muda mrefu kiungo chochote ili kunakili au kushiriki.

Zana za Utatuzi husaidia kutatua matatizo pamoja na usaidizi. Ziwashe katika Mipangilio → Juu; zinatumika tu kwa kifaa ulichokiwashia, kwenye iOS na Android. Huongeza kichupo cha Zana chenye vitendo vya uchunguzi, data ya majaribio, na ukarabati, huonyesha maelezo ya ziada ya kiufundi kwenye baadhi ya skrini, na huwasha uandishi wa kumbukumbu za uchunguzi wenye maelezo zaidi. Baadhi ya vitendo vya Zana huongeza data ya mfano au kufuta data kabisa, kwa hivyo zitumie tu usaidizi unapoomba, na uhifadhi nakala rudufu kwanza chini ya Mipangilio → Hifadhi nakala & Rejesha. Kuwasha au kuzima swichi hakubadilishi data yako; izime ili kuficha kichupo cha Zana na maelezo tena.

Gusa picha ya wasifu wako, kisha Mipangilio → Yaliyo Mapya, kwa muhtasari wa mabadiliko ya hivi karibuni. Masasisho makubwa pia hufungua mwongozo mfupi mara ya kwanza unapofungua baada ya kusasisha. Ukichagua Baadaye, kengele ya arifa huweka njia ya mkato kuelekea huko, na Yaliyo Mapya ina kitufe cha kuchukua mwongozo tena.

Kengele iliyo juu ya Nyumbani hukusanya vikumbusho na masasisho, ili vikusubiri huko badala ya kurundikana kwenye Nyumbani unapofungua programu. Utapata vitu kama Ripoti ya Huduma ya mwezi uliopita, uhamishaji wa muda unaosubiri, vikumbusho vya nakala rudufu na ulinzi wa data, Ufuatiliaji uliokosa, vikumbusho vilivyokwisha kulia, shughuli za Wenzi (inapopatikana), Uingizaji wa Vidokezo ulio tayari, na Yaliyo Mapya. Beji nyekundu huhesabu vitu ambavyo bado hujaviona. Habari kutoka kwa wenzi wako, kama beji mpya ya mwenzi au mwitikio kwa yako, ziko chini chini ya Kutoka kwa wenzi wako na haziongezi kamwe kwenye namba hiyo; nukta ndogo kwenye kengele inamaanisha baadhi yake ni mpya. Gusa kitu ili kukifanyia kazi, gusa X ili kukiondoa, au gusa Futa Zote. Mialiko na maombi yanayosubiri jibu lako hubaki hadi ujibu. Kitu kilichoondolewa hakirudi. Vitu ulivyoviona au kuviondoa hukumbukwa kwenye kifaa hiki pekee.

Gusa picha ya wasifu wako, kisha Mipangilio → Shiriki WitnessWork. Chagua Android au iPhone, na rafiki yako anaweza kuchanganua msimbo kwa kamera ya simu yake ili kufungua WitnessWork katika Google Play au App Store. Shiriki Kiungo hutuma ujumbe wenye viungo vyote viwili vya maduka, kwa hivyo hufanya kazi kwa yeyote. WitnessWork ni bure kwenye zote mbili. Ujumbe una viungo vya maduka tu — hakuna chochote kukuhusu wewe au rekodi zako. Msimbo usipochanganuliwa, ongeza mwangaza wa skrini yako au tumia Shiriki Kiungo badala yake.

Ndiyo. WitnessWork imerudi kwenye Google Play, na ni bure. Muda na ripoti, kipima muda, anwani na ufuatiliaji, mipango, ramani (kwa Google Maps), umbali, vikumbusho, na nakala rudufu vyote hufanya kazi kwenye Android. Wenzi hufanya kazi kwenye Android pia, ikiwemo na wenzi walio kwenye iPhone. Wafadhili wanaweza kuweka vifaa vyao vya Android vikisawazishwa kwa Usawazishaji wa Google Drive. Vipengele vichache hutegemea huduma za Apple na hubaki kwenye iPhone na iPad: Usawazishaji wa iCloud, wijeti, Live Activities, na aikoni za programu. Uingizaji wa Vidokezo kwa Scribe AI unatolewa taratibu kwenye Android. Ili kuhamia simu mpya kwenye jukwaa lolote, unda nakala rudufu (Mipangilio → Hifadhi nakala & Rejesha → Unda Hifadhi Nakala), nakili faili kwenye simu mpya, kisha uchague Kutoka kwenye faili ya nakala rudufu kwenye skrini ya usanidi ya “Endelea pale ulipoishia”. Kati ya vifaa vya Android unaweza pia kuchagua Kutoka Google Drive huko. Weka faili za nakala rudufu kuwa za faragha; zinaweza kuwa na maelezo ya mwenye nyumba.

Yes. WitnessWork has no sign-up and no ads, and your records live on your device. Anything that leaves it is encrypted or anonymized, so it isn't tied to you. Your account is anonymous: no email, phone number, or password. If you turn on Backup (Settings → Account), WitnessWork's server keeps an end-to-end encrypted copy of your records that only your devices can read, not WitnessWork; it's off unless you turn it on. Cloud Sync keeps an end-to-end encrypted copy of each device's data on WitnessWork's server that only your devices can read. iCloud Sync and Google Drive Sync go straight to your own account over an encrypted connection, never through WitnessWork's servers; on iPhone and iPad, turning on Apple's Advanced Data Protection makes iCloud end-to-end encrypted. Buddies is end-to-end encrypted, so only you and your buddies can read what you share. A shared contact travels inside its link and isn't stored by WitnessWork. Scribe AI sends what you ask it over an encrypted connection to Zero Data Retention providers that don't store it, and route planning sends only map coordinates. Usage statistics are anonymous counts that never include names, contacts, reports, or notes; turn them off anytime in Settings → Preferences → Share Anonymous Usage Statistics. Supporter purchases use a random identifier, not your name or email. Backup files you export are yours, so keep them somewhere private; they can include householder details. WitnessWork deletes its own temporary copies of exported backups, shared contact files, and picked photos the next time it starts and when you permanently delete householder data. For privacy questions, use the private support link in the Help Center.